Quality Improvement Zone

East Ayrshire Council recognises the Improvement Science Model as a quality improvement programme which supports transformational change. It focuses on strengthening and building on practices and services, enabling local practitioners to test,...

The theory of change underpinning this project is that improvement methodology/QI principles and techniques which have been applied successfully in Health can also be effective in the messier social policy context of Justice. By increasing the...

Personalised planning means that support needs to be centred around what matters most to the person and their carers. Within NHS A&A it is acknowledged that care plans are not always person-centred. Work has been carried out to implement the...

The Scottish Ambulance Service has entered a period of unprecedented change as it's role in the delivery of safe, high quality care to the people of Scotland evolves far beyond its traditional remit of the provision of emergency care to patients...

Biggart Community Hospital (BCH) provides care and rehabilitation for older people with complex care and rehabilitation needs. In May 2015 66% of inpatients did not meet Day of Care audit criteria leading to suboptimal care for patients and...

Literature states a lack of consistent, standardised medical assessment can lead to harm by omitting to gain key safety critical information from patients and family members, in order to determine the best course of action for presenting symptoms....

The Golden Jubilee National Hospital has approximately 230 patient beds. It is a centre of excellence in Orthopaedics and home to Regional and National Heart and Lung Services with one of the largest elective Orthopaedic Centres in Europe and the...

I am passionate about ensuring children leave school with the confidence and resilience needed to secure positive outcomes throughout their lives. I believe that good peer relationships and an ability to resolve conflict will impact positively on...

Aim: To reduce the number of lost Echocardiogram (Echo) slots allocated to Inpatients in the Clinical Physiology Department at University Hospital Crosshouse by 85% by December 2016. There are a number of lost Echo slots every day as a direct...

Due to expansions in Orthopaedic and Cardiothoracic services over the last 5 years there has been a 15% increase in the plain film x-ray activity. There are very obvious peaks and troughs in the daily activity in General Radiology, and there have...

What are we Trying to Accomplish? Scottish Dental Care Professionals (DCPs) saw an opportunity to obtain a higher quality Medical History, and use this to inform decision making when planning treatment – thus reducing avoidable harm. The project...

The Sepsis 6 treatment bundle is optimally delivered within one hour of Triage (i.e triage represents Time Zero). Staff in ED, SJH wanted to improve on the first part of the sepsis journey by reducing time from triage to first medical assessment....

NHS Ayrshire & Arran is implementing Clinical Portal system in conjunction with document scanning to replace paper based case notes in an outpatient setting. A review of Referral Management Services (RMS) identified that a significant number of...

Children who are or have been looked after face significantly worse outcomes than their peers who have not. There are many benefits to sharing books with children in the early years, including communication, language and speech development, and...

The National Confidential Inquiry into Suicide and Homicide by people with mental illness (2013) has 'three core strands: suicide, homicide and sudden unexplained death. This research is to recommend changes to clinical practice and policy that...

East Renfrewshire Council’s Integrated Childrens Services have been working with CELCIS (Permanence and Care Excellence) and the Scottish Government Improvement Team to improve drift and delay for our most vulnerable children. We have analysed...

Too many children and young people remain on compulsory supervision at home for too long. Home supervision should support children and families to address issues for a time limited period and should not be a long term outcome for children, or a...

Stability and security is vital for all children but even more so for looked after children. When a young person cannot live at home, it is vital to find them a permanent home with a loving, nurturing family as soon as possible. This project aims...

The Accident and Emergency department at the New Royal Infirmary of Edinburgh, were keen to explore quality improvement methodologies to improve their clinical pathway for patients admitted with a suspected acute ischemic stroke. For patients with...

Historically, GPs requesting surgical opinion at Hairmyres Hospital would refer their patients to the on call surgeon. This would result in an admission into a hospital bed. Once admitted all assessment and treatment plans would be initiated....

NHS Lanarkshire’s waiting time commitment is 12 weeks from referral to treatment (RTT), in line with The Scottish Government guarantee. ‘Ready to Act: A Transformational Plan for AHPs’ has identified five ambitions to improve outcomes and...

Person-centred care is a national priority in Scotland and has a distinct focus on relational aspects which include listening, enabling and treating patients with dignity, compassion and respect. One approach from the '5 Must Do With Me' elements...