Handling Information & Data

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For Handling Information & Data, there are 3 Capability Statements:

  • Able to safely collect, store and share information and data
  • Able to find, evaluate and use information and data
  • Understands and follows legislation and organisational policies that ensure information and data is handled securely and ethically 
     
Capability Statements

Able to safely collect, store and share information and data 

                            Level 1                              Level 2                                Level 3

I know it is important that information and data are handled carefully and that there are rules I must follow when sharing. I always ensure information I am responsible for is complete, accurate, and up to date. I can recognise data quality issues and flag these to an appropriate colleague.

I can collect and accurately record data relevant to my role in secure and efficient ways using the most appropriate systems that are available to me. I always ensure information and data are stored safely and shared appropriately and can explain why such data security measures are in place. I know how to act when I encounter data quality issues and am aware of the potential impacts of poor data quality.

I understand the value of data and the importance of data integrity.  I can provide leadership and guidance on the effective collection and storage of data using a range of different technologies. I also have expert knowledge of measures that can be taken when sharing data to reduce the risks associated with data breaches and cyber security.

Able to find, evaluate and use information and data 

                            Level 1                              Level 2                                Level 3

I am able to search for and find information and data using digital tools that I am familiar with, and always check that data I am using is as complete as possible.  I can understand straightforward tables, charts and graphs.

I am confident working with the information and data that I need to do my job. I am able to find data using a range of digital tools, evaluating it to ensure it is from reliable sources and that it is accurate, current and relevant. I can extract, share or present data in different formats, as required. 

I can find, interpret, evaluate and present data from multiple different sources, manipulating and cleansing it as required.  I am proactive in the adoption of innovative new ways to utilise data to solve problems, make informed decisions and drive change relevant to my role.

Understands and follows legislation and organisational policies that ensure information and data is handled securely and ethically 

                            Level 1                              Level 2                                Level 3

I know there are limitations on how information and data can be used or shared, and that there are laws that have to be followed e.g. General Data Protection Regulation (GDPR). I comply with my organisation’s training requirements on this and always follow local data protection policies.

I understand the importance of using information and data securely and ethically and am aware of the risks of not doing so (e.g. loss of trust amongst people who use services). I have a good understanding of the laws, policies and guidelines in place to protect information and data, and I’m confident I adhere to these. 

I confidently handle information and data in a legal, secure, and ethical way, and make sure my colleagues do the same to protect both themselves and the organisation. I fully understand the risks associated with data protection and always act on or escalate breaches if they occur.

How to use the Framework

Access the How to use the Framework page for more information. 

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