Using Technology
For Using Technology, there are 4 Capability Statements:
- Uses a wide range of digital devices as required for my role
- Uses a wide range of systems and apps to ensure delivery of safe, good quality care and support
- Selects appropriate technology to achieve different tasks
- Deals with digital problems when they happen in the workplace and can find and implement solutions
Capability Statements
Uses a wide range of digital devices as required for my role | ||
| Level 1 | Level 2 | Level 3 |
| I am happy that I can use devices I am familiar with to get online and do the tasks needed for my role. | I can use many different devices fluently to achieve a range of tasks and am comfortable exploring new devices that I am unfamiliar with. | I am confident using a range of different devices, including new and emerging technology, and can support others with this too. |
Uses a wide range of systems and apps to ensure delivery of safe, good quality care and support | ||
| Level 1 | Level 2 | Level 3 |
| I can use systems and apps I am familiar with to achieve some tasks, but I need help to use functionality I haven't come across before. | I am happy using multiple systems and apps to achieve varied tasks and am comfortable exploring functionality I haven't come across before. | I confidently use current and emerging software to achieve complex tasks and am able to provide assistance to others when they need help with systems and apps. |
Selects appropriate technology to achieve different tasks | ||
| Level 1 | Level 2 | Level 3 |
| I know about the different devices, systems and apps that are available to me and feel comfortable to select appropriate technology to achieve the tasks I need to. | I am familiar with a range of different devices, systems and apps and I understand some of the risks involved with their use (e.g. biases in artificial intelligence software). I can evaluate their functionality and mitigate risk to determine the most appropriate to achieve a task or desired outcome. | I have detailed knowledge of different devices, software and apps and I proactively look for new technologies. I have a good understanding of the potential risks of using technology and am able to explain these to other people, supporting them to select technology to meet their needs. |
Deals with digital problems when they happen in the workplace and can find and implement solutions | ||
| Level 1 | Level 2 | Level 3 |
I can cope with the familiar technical challenges and maintenance tasks that I experience day-to-day (e.g. restarting my device, changing passwords, or installing new versions of software, when prompted). | I can independently resolve most day-to-day technical challenges and maintenance tasks and am comfortable trying to investigate issues I have not come across before, reporting if need be. | I am confident resolving many technical challenges that arise, troubleshooting where necessary, and know when and how to escalate. |
Resources
Access the Using Technology page of the Digital and Data Resource Hub where you'll find relevant guidance and learning activities.
How to use the Framework
Access the How to use the Framework page for more information.
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