Using Technology
For Using Technology, there are 4 Capability Statements:
- Uses a wide range of digital devices as required for my role
- Uses a wide range of systems and apps to ensure delivery of safe, good quality care and support
- Selects appropriate technology to achieve different tasks
- Deals with digital problems when they happen in the workplace and can find and implement solutions
Capability Statements
Uses a wide range of digital devices as required for my role | ||
| Level 1 | Level 2 | Level 3 |
| I am happy that I can use devices I am familiar with to get online and do the tasks needed for my role. | I can use many different devices fluently to achieve a range of tasks and am comfortable exploring new devices that I am unfamiliar with. | I am confident using a range of different devices, including new and emerging technology, and can support others with this too. |
Uses a wide range of systems and apps to ensure delivery of safe, good quality care and support | ||
| Level 1 | Level 2 | Level 3 |
| I can use systems and apps I am familiar with to achieve some tasks, but I need help to use functionality I haven't come across before. | I am happy using multiple systems and apps to achieve varied tasks and am comfortable exploring functionality I haven't come across before. | I confidently use current and emerging software to achieve complex tasks and am able to provide assistance to others when they need help with systems and apps. |
Selects appropriate technology to achieve different tasks | ||
| Level 1 | Level 2 | Level 3 |
| I know about the different devices, systems and apps that are available to me and feel comfortable to select appropriate technology to achieve the tasks I need to. | I am familiar with a range of different devices, systems and apps and I understand some of the risks involved with their use (e.g. biases in artificial intelligence software). I can evaluate their functionality and mitigate risk to determine the most appropriate digital tool to achieve a task or desired outcome. | I have detailed knowledge of different devices, software and apps and I proactively look for new technologies. I have a good understanding of the potential risks of using technology and am able to explain these to other people, supporting them to select technology to meet their needs. |
Deals with digital problems when they happen in the workplace and can find and implement solutions | ||
| Level 1 | Level 2 | Level 3 |
I can cope with the familiar technical challenges and maintenance tasks that I experience day-to-day (e.g. restarting my device, changing passwords, or installing new versions of software, when prompted). | I can independently resolve most day-to-day technical challenges and maintenance tasks and am comfortable trying to investigate issues I have not come across before, reporting if need be. | I am confident resolving many technical challenges that arise, troubleshooting where necessary, and know when and how to escalate. |
How to use the Framework
Access the How to use the Framework page for more information.
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