Using Technology

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For Using Technology, there are 4 Capability Statements:

  • Uses a wide range of digital devices as required for my role
  • Uses a wide range of systems and apps to ensure delivery of safe, good quality care and support
  • Selects appropriate technology to achieve different tasks
  • Deals with digital problems when they happen in the workplace and can find and implement solutions
     
Capability Statements

Uses a wide range of digital devices as required for my role

                            Level 1                              Level 2                                Level 3
I am happy that I can use devices I am familiar with to get online and do the tasks needed for my role.I can use many different devices fluently to achieve a range of tasks and am comfortable exploring new devices that I am unfamiliar with. I can use available accessibility features to make digital tools easier to use.I am confident using a range of different devices, including new and emerging technology, and can support others with this too. I am happy exploring functionality in order to use devices to their fullest potential.

Uses a wide range of systems and apps to ensure delivery of safe, good quality care and support

                            Level 1                              Level 2                                Level 3
I can use systems and apps I am familiar with to achieve tasks that I have been shown. I may need help to use functionality I haven't come across before.I am happy using multiple systems and apps to achieve varied tasks and am comfortable exploring functionality I haven't come across before.I confidently use current and emerging software and apps to achieve complex tasks, exploring all available functionality and providing assistance to others to do the same.

Selects appropriate technology to achieve different tasks

                            Level 1                              Level 2                                Level 3
I know about the different devices, systems and apps that are available to me and am comfortable to select appropriate technology to achieve the tasks I need to.I am familiar with a range of different devices, systems and apps and I understand some of the risks involved with their use (e.g. biases in artificial intelligence software). I can evaluate their functionality and mitigate risk to determine the most appropriate to achieve a task or desired outcome.I have detailed knowledge of different devices, software and apps and I proactively look for new technologies. I have a good understanding of the potential risks of using technology and am able to explain these to other people, supporting them to select appropriate technology to meet their needs.

Deals with digital problems when they happen in the workplace and can find and implement solutions

                            Level 1                              Level 2                                Level 3

I can cope with the familiar technical challenges and maintenance tasks that I experience day-to-day (e.g. restarting my device, changing passwords, or installing new versions of software, when prompted).

I can independently resolve most day-to-day technical challenges and maintenance tasks. I am comfortable trying to investigate issues I have not come across before, reporting problems if need be.

I am confident resolving many technical challenges that arise, troubleshooting where necessary. I know when and how to escalate problems if I am not able to resolve them myself.

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