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A process map is a planning and management tool that visually describes the flow of work. Using process mapping software, process maps show a series of events that produce an end result.
A visual display that includes:
Process map example - Making a cup of Tea
“Process map example considering environmental, financial and social resources and impact”
Process Mapping works best as a group exercise.
Tips for Facilitation:
Use outputs from process mapping to aid system understanding to help develop your change
Process Mapping Symbols