Leadership and teams

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This section focuses on leadership and teams, which are key at all stages of your improvement journey. 

The Quality Improvement Journey

Why leadership and teams is important

How we lead teams and how they cooperate will affect how effective and sustainable they are at quality improvement work. Teams should have opportunities to trust each other, come up with new ideas, and solve problems together.

This collaborative approach also involves working with people who use your service. It's essential for any team or organisation working with today’s complex improvement challenges. These skills are important all along the improvement journey.

Watch the animation below for an overview of Leadership and Teams.

The Quality Improvement Journey
Topics in leadership and teams

Create the conditions for improvement

Establishing a sense of urgency, forming a Guiding Coalition. Co-creating a clear vision and forming the improvement team. 

Leading and Working with Teams

Leadership is primarily about people and relationships. Building trust and creating a positive team culture that empowers, enables and inspires groups of people to work together to make improvement happen.

Tools to help facilitate teams

A selection of tried and tested practical tools and techniques to help you lead and support effective teamwork. 

Developing your leadership capabilities

Developing your self-awareness, facilitation and coaching skills to become an effective improvement leader. Learning how to optimise your working relationships.