Webinar 1 Recording
This first webinar took place on the Tuesday 19 August and focussed on our speakers sharing their experiences and personal reflections of how new technologies will impact on the health and social care sector. Below is a recording of this session, links to resources, FAQs and poll results.
Webinar Recording
Resources Shared
AI in Action Webinar FAQs
What was the purpose of the webinar?
The session aimed to demystify artificial intelligence (AI) by exploring its practical applications in health and social care, addressing common misconceptions, and empowering staff to engage with AI confidently and responsibly.
What do we mean by “AI”?
AI is not a single tool or entity it refers to a range of technologies that support and enhance tasks, not replace humans. Staff are encouraged to ask for clarity when someone refers to “AI” and to request specifics about the tool or function being discussed.
Is AI safe to use in our work?
Yes, but governance and oversight are essential. AI tools should be used within the boundaries of your organisation’s information governance, clinical safety, and data protection policies. If unsure, speak with your line manager or digital lead.
Will AI replace jobs?
No. AI is intended to enhance roles, not eliminate them. It can automate repetitive tasks, freeing up time for more meaningful work. Leaders emphasised that AI should lead to better outcomes and more satisfying work, not workforce reduction.
What are the risks of using AI in clinical settings?
There is a risk if AI is used to shortcut clinical judgement. AI should support, not replace, decision-making. Human oversight remains critical. Organisations must ensure staff are trained and supported to use AI tools appropriately.
What about environmental impact?
AI does have an environmental footprint due to computing power. Speakers acknowledged this and called for stronger supplier responsibility and government action to reduce impact over time.
How can I use AI in transformation programmes?
AI is not a single tool. It enables transformation by embedding advanced technologies into everyday processes unlocking new efficiencies, improving service delivery, and supporting more effective ways of working.
What does successful AI adoption look like?
It involves: Clear leadership and communication. Staff training and time to practise. Safe and secure data handling. Inclusive access across roles and organisations. Organisations must create environments where staff feel confident to ask questions and challenge assumptions.
How do I get started with AI tools?
Start by exploring:
• The AI Learning Pathway
• The Digital and Data Capability Framework
• The Self-Assessment Tool
• The KIND Network (Knowledge, Information and Data)
Webinar Poll Results
Further Resources
Visit the DEW site for further information and to access national resources and learning networks that support digital skills and digital leadership development across the entire health and social care workforce in Scotland (NHS, Local Authorities, Health and Social Care Partnerships, Social Work, Social Care, Care and Support Providers, Housing, Third and Independent Sectors).