Quality Improvement methods, tools and activities

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Here are gathered many of the tools and activities which will support success in your quality improvement projects and practices.

Many of these tools facilitate deeper understanding of what actually happens in the practice and encourage the collection of viewpoints from the whole practice team. This leads to more successful quality improvement with more durable outcomes. This work is always team building and helps in the long run to make everyone’s work day easier and more efficient.

Quality Improvement tools

Prioritisation Matrix  Prioritisation Matrix | Turas | Learn (nhs.scot)

Stakeholder Analysis  Stakeholder Analysis | Turas | Learn (nhs.scot)

Aim Statement            Aim statement | Turas | Learn (nhs.scot)

Forcefield Analysis      Force Field Analysis | Turas | Learn (nhs.scot)

Process Map                 Process Mapping | Turas | Learn (nhs.scot)

Fishbone Analysis        Cause and Effect Diagram | Turas | Learn (nhs.scot)

Driver Diagram            Driver Diagram | Turas | Learn (nhs.scot)

PDSA                             PDSA | Turas | Learn (nhs.scot)

Run Chart                     Run Chart | Turas | Learn (nhs.scot)

Quality Improvement activities
NES Primary Care QI booklet

Ensuring patients receive care that is safe and of high quality is an essential part of modern healthcare. To help with this, there are growing numbers of evidence-based Quality Improvement (QI) methods that can help practitioners to assess and improve the care they provide. However, for many, the experience of QI has often been felt to be “audit for audits sake” or a huge amount of work in an ever-increasing workload.

To make things easier, this resource describes several QI methods that will be useful for all members of the primary care team, including GP specialty trainees, who wish to better understand and apply QI thinking and tools more effectively. It will also be helpful in supporting the wider goals of GP Quality Clusters in Scotland and the Scottish Patient Safety Programme. Similarly, application of these methods also provides important evidence of QI activity within medical appraisal, specialty training and continuing professional development more generally for clinicians and managers alike.

Download

Select link below to download Quality Improvement in Primary Care: What to do and how to do it