Webinar 4 Recording

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The fourth webinar took place on 27 January 2026 and focused on how artificial intelligence is empowering patients and carers to take a more active role in their health and wellbeing. This session showcased practical examples of AI tools for self‑management but also focused on what this means for the workforce. 

Webinar Recording
Resources Shared
AI for Good - FAQs

How is information governance managed when implementing AI tools, and how are staff informed about data protection responsibilities?
Information governance for AI tools like PainChek was supported through both PainChek and Care Vision, who provided training and learning resources to ensure data security. Staff used individual logins, and internal processes reinforced their data protection responsibilities.

AI tools deliver real benefits, and maintaining staff and public confidence requires transparency, strong governance, and a clear focus on safety. Organisations should provide guidance and support to staff when adopting new AI technologies.

PainChek

Did the rollout out of PainChek require an ethics assessment, and is PainChek regulated as a medical device?
An ethics assessment wasn’t required because PainChek had already been piloted by the Care Inspectorate and used within the NHS. PainChek holds Cyber Essentials Certification and is regulated as a medical device by both the MHRA in the UK and the FDA in the USA.

 

What Clinical oversight is provided when sourcing and implementing AI tools that influence care decisions?
Clinical oversight should always remain the organisation’s responsibility. While AI tools can support decision‑making, professional judgement must stay central. Organisations must ensure clear processes, governance, and safeguards are in place whenever AI tools are used in care.

What accessibility options exist for people who may have additional support needs?
Accessibility needs for patients are assessed on a case‑by‑case basis, with arrangements put in place depending on the individual. Support is then tailored rather than standardised, ensuring appropriate adjustments can be made for each person.
Organisations must ensure the right adjustments are in place for staff to be able to use the tools effectively.

What impact has PainChek’s AI had on dementia care and on pain assessment for people with learning disabilities?
Studies have shown that the AI‑enabled facial‑recognition element of PainChek has contributed to preventing hospital admissions. Early outcomes also show that PainChek is currently being trialled with people with learning disabilities to better understand pain presentation in this group. Supporting evidence is available via PainChek’s published clinical studies and white papers.

Medical AI

Are there plans to scale AI tools to other organisations?
PainChek is already a nationwide company and organisations themselves will make the decision whether introduce specific tools and it is then down to the organisation to provide the support and guidance on these.