In Scotland, digital transformation is a core part of national reform. The Scottish Government’s Digital Health and Care Strategy sets out a clear vision to improve care and wellbeing by making better use of digital technologies to deliver the right care, in the right place, at the right time, in ways that are safe, ethical and people‑centred. There are other strategies and especially the Service Renewal Framework. Digital is also principle 5 - Scotland’s National Strategies for Health and Care: Digital Health and Care Strategy, Data Strategy, Care in the Digital Age Delivery Plan and Health & Social Care Service Renewal Framework 2025-2035 - Service Renewal Framework.
Why this matters
Health and social care services face increasing demand, workforce pressures and the need to deliver more personalised, preventative and community‑based care. Digital transformation matters because it helps:
- Improve experiences and outcomes for people using services
- Reduce friction and duplication for staff
- Support more joined‑up, preventative and proactive care
- Enable reform at pace while keeping people at the centre of change
Digital Transformation Webinar Series: Learning from the Front
Real experiences. Honest lessons. Practical insight you can apply. Digital Transformation isn’t a plan it’s creating the environment to continuously adapt it’s an evolving strategy. It is complex, person-centred, and rarely straightforward. Learning from the Front is a practical webinar series that shares what digital transformation really looks like in practice — sharing authentic experiences that go beyond theory and frameworks.
This series features people who have actually led or delivered digital change in real settings.
Transformation is more than digital change. Digital change is more about upgrading technology, software, or automating existing processes, transformation is a long-term reinvention of how an organisation/service redesigns delivery of services. Digital transformation uses technology as a catalyst to shift organisational models, culture, and strategy, rather than merely using technology to do the same things faster.
Beyond the Buzz: AI Webinar Series
The Beyond the Buzz webinar series is designed to demystify artificial intelligence (AI) and support the workforce to engage with AI confidently and responsibly as a tool for service transformation.
Each session builds knowledge, encourages critical thinking, and promotes a people-first approach to technology. You can view the recordings of all the webinars here.
These webinars are designed to support employees from all health and social care settings in Scotland including NHS, Local Authorities, Health and Social Care Partnerships, Social Work, Social Care, Care and Support Providers, Housing, Third and Independent Sectors
Digital Transformation: Workforce Resources
The Digitally Enabled Workforce (DEW) team in Public Services Delivery Scotland (PSD Scotland) is the delivery partner for Scottish Government's Building Digital and Data Capabilities Programme and are collectively responsible for the delivery of a programme of work aligned to Scotland’s Digital Health and Care Strategy, Data Strategy and Care in the Digital Age delivery plan.
The programme priorities are to develop national resources and learning networks that support digital skills and digital leadership.
The programme priorities are designed to enable transformation at scale by developing national open access resources, learning networks sector specific digital leadership and transformation leadership programmes to build digital and data capabilities that can be applied directly within the workplace across the entire health and social care workforce.
Find out more here.