Framework FAQs

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Does this framework apply to me?

This framework applies to everyone working in health and social care in Scotland (NHS, Local Authorities, Health and Social Care Partnerships, Social Work, Social Care, Care and Support Providers, Housing, Third and Independent Sectors), including managers, leaders, and those in strategic positions. To find out more, have a look at the Introduction section on the Digital and Data Capability Framework landing page

Do I need to tell my manager I am using the framework?

You can use this framework without telling your manager, team leader or colleagues. However we do recommend that you talk about the framework in one-to-one discussions and at team meetings, using these to share what you have learned, highlight areas identified for improvement, and plan learning opportunities. We suggest that you always discuss the framework as part of your personal development conversations and when planning your future learning needs.

Who do I speak to if I need help to use and apply the framework?

You will find more information on using and applying the framework on this site. If you are still unsure we advise that you speak to your line manager, team leader, or a trusted colleague.

Can I download or print the Framework?

The framework is not available in a downloadable format. This is to avoid the circulation of outdated versions as the framework will change when the content is reviewed and updated regularly. 

You can download the Digital and Data Capability Framework - Personal Record template to help you record your current capability levels as you work through the framework online

Can I provide feedback on the Framework?

Yes, please use the feedback form that is available on the Feedback and Next Steps page.

What is the need for this framework?

The Digital Health and Care Strategy for Scotland sets out a clear vision to “improve the care and wellbeing of people in Scotland by making best use of digital technologies in the design and delivery of services”. To achieve this, everyone across the health and social care workforce must “feel confident in their use of digital technology, in order to improve the delivery of care” knowing when, why and how to use digital to maximise health and social care outcomes and improve service delivery.  NHS Education for Scotland were commissioned by Scottish Government and COSLA to develop this framework to help deliver on these commitments by supporting the development of the digital skills, knowledge and behaviours that are essential for the health and social care workforce.

As an organisation, how should we use the framework?

It is up to organisations to determine how best to use the framework to support staff and embed digital upskilling. Leaders must take responsibility for deciding how they expect staff to use the framework. These decisions must be communicated to staff and incorporated into local processes, for example, as part of personal and team development conversations. You can find more information on the Taking Action from the Framework page.

Can I re-use or change this framework?

Yes, the Digital and Data Capability Framework is licenced under a Creative Commons License. See the Acknowledgements and Licensing page for details.

Further Assistance

If you haven't found the information you are looking for, get in touch via the Feedback and Next Steps page. 

Click on this link to return to the Digital and Data Capability Framework landing page.