Build will and conditions for change
Building will and conditions for change is necessary to consider at the start of your improvement journey and will require continual attention and effort throughout your improvement work.
This section focusses on concepts to consider at the start of your improvement journey, to ensure successful change occurs. Successful change occurs when there is commitment, a sense of urgency or momentum, stakeholder engagement, openness, and a clear vision that is communicated well.
This 3-Step Improvement Framework has been developed to help unlock and channel the collective knowledge and energy of our people towards a common goal of real and lasting improvement across our public services. The Framework is designed to...
Creating a climate for change
The time and energy required for effective vision communication are directly related to the clarity and simplicity of the message. The real power of communicating your vision comes from your guiding team having a common understanding of its goals...