Create conditions

Build will and conditions for change

Building will and conditions for change is necessary to consider at the start of your improvement journey and will require continual attention and effort throughout your improvement work. 

The Improvement Journey
The improvement journey with Build Will circled in red

This section focusses on concepts to consider at the start of your improvement journey, to ensure successful change occurs.  Successful change occurs when there is commitment, a sense of urgency or momentum, stakeholder engagement, openness, and a clear vision that is communicated well.

Topics in Build will and conditions for change

Creating the climate for change

  • Increase urgency
  • Build a guiding coalition
  • Get the vision right    

Facilitating Improvement Teams

  • Identifying Improvement Team members
  • Working with Improvement Teams

Engaging and empowering the whole organisation

  • Communicate the vision
  • Create the right conditions to support improvement
References, Frameworks and Tools