Committed to building my personal digital capabilities and supporting others to do the same
On this page you'll find links to resources to help you build your personal digital capabilities and support others to do the same.
Select your current capability level to jump to aligned resources:
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Not at Level 1
Committed to building my personal digital capabilities and supporting others to do the same
Not at Level 1 - I need to learn more about why digital capabilities are important in health and social care, and how increased digital confidence can benefit me.
Watch this short video (2m8s) to find out what digital capabilities are and how they can benefit you: University of Derby - What Are Digital Capabilities?
It's important to understand how digital technologies are improving health and social care services. Have a look at this short video (2m14s) which explains how innovations in digital health and care are transforming the lives of people who use services: Coalition of Care & Support Providers in Scotland (CCPS) - Brave New World
The Digital and Data Resource Hub hosts a variety of free learning resources to help you build your digital capabilities. Organised by topic, resources cover different different aspects of digital, and vary in both length and format. You'll find everything from 5 minute video clips to longer online courses: Digitally Enabled Workforce at NHS Education for Scotland - Digital and Data Resource Hub
The Thriving in a Digital Age Pathways offer learning resources and reflective activities to help you broaden your knowledge of key digital and data topics. There are several pathways for you to work through. The Digital and Data Pathway will develop your understanding of the fundamental concepts related to digital health and care, and there are also topic specific pathways that will provide more focussed learning on key areas of digital: Digitally Enabled Workforce at NHS Education for Scotland - Thriving in a Digital Age Pathways
For further resources, visit the Learning & Development page of the Digital and Data Resource Hub.
Level 1
Committed to building my personal digital capabilities and supporting others to do the same
Level 1 - I understand why it is important for health and social care staff to build their digital capabilities, and I know how to access resources that can help me do this (e.g. the Digital & Data Resource Hub, the Thriving in a Digital Age Pathways). I embrace opportunities to develop new digital capabilities and put these into practice whenever I can.
Have a look at this guide which gives clear definitions of 9 key digital concepts that you may come across, using the example of a café to help explain the terms. The guide has been developed for the voluntary sector but applies equally to any type of organisation: Catalyst - What We Mean by ‘Digital’: A Guide
To start thinking about how you can support others to develop their digital capabilities and embrace digital change across your organisation, work through this introductory Microsoft Sway designed for aspiring digital leaders: Digitally Enabled Workforce at NHS Education for Scotland - Introduction to Digital Leadership
Joining networks can be a great way to enhance your digital skillset, learn from others and share best practice. Have a look at some of the communities available to join across the Scottish health and social care sector: Digitally Enabled Workforce at NHS Education for Scotland - Networks and Communities
For further resources, visit the Learning & Development page of the Digital and Data Resource Hub.
Level 2
Committed to building my personal digital capabilities and supporting others to do the same
Level 2 - I understand how a digitally skilled workforce can support transformation within organisations. I proactively look for opportunities to develop my digital capabilities and am keen to learn about new functionality, technologies and innovations. I help others to improve their own digital capabilities and support a culture of continuous learning.
To learn more about how digital upskilling can support organisational transformation, listen to this podcast in which Geoff Connell (Chief Digital Officer at Norfolk County Council) reflects on his organisation's approach to digitally upskilling staff, discussing the different ways they went about this and what advice he'd now give to others: Microsoft Public Sector Future Podcast - The Importance of Skilling in the Digital World
Familiarise yourself with the contents of Scotland's Digital Health and Care Strategy to further understand how digital technologies can enhance the design and delivery of services across the sector: Scottish Government - Enabling, Connecting and Empowering: Care in the Digital Age
Have a look at this series of recorded webinars designed for those with an interest in digital leadership. Explore the range of topics to learn about different technologies, innovations and digital concepts: Digitally Enabled Workforce at NHS Education for Scotland - Digital Leadership Webinar Series
Find out more about the Digital Leadership Programme which supports participants to develop the strategic leadership skills required to influence the use of digital solutions in health and social care delivery: Digitally Enabled Workforce at NHS Education for Scotland - Digital Leadership Programme
Digital Champion Networks can be an effective way to share and enhance digital capabilities across organisations. Find out more about digital champions and access resources to help you establish a network within your own organisation: Digitally Enabled Workforce at NHS Education for Scotland - Digital Champion Networks
For further resources, visit the Learning & Development page of the Digital and Data Resource Hub.
Level 3
Committed to building my personal digital capabilities and supporting others to do the same
Level 3 - I advocate for digital upskilling and can confidently explain how this will help transform my organisation and improve how services are delivered across health and social care. Wherever possible I support opportunities for individuals to develop their digital capabilities.
This article offers practical advice on how to engage staff engagement with digital upskilling initiatives: CAST - Unlocking Digital Potential: 5 Strategies for Boosting Staff Engagement with Digital Skills
Have a look at this report which considers how collaboration across our communities could help to bring digitally enabled care closer to home for those who use health and social care services: The Kings Fund - The Reality Of, and Potential For, Digitally Enabled Care in the Community
Familiarise yourself with the results of the 2024 Health and Social Care Digital Maturity Assessment which evaluates the ability of health and social care organisations in Scotland to adapt and evolve to the digitally changing environment: Scottish Government and COSLA - Digital Maturity Assessment: Summary of Findings January 2025
Book onto an upcoming Digital Mindset Session. Developed for board members and senior leaders, these sessions help to build understanding of the mindset which underpins successful digital transformation: Digitally Enabled Workforce at NHS Education for Scotland - Leading in the Digital Age
Find out more about this postgraduate programme designed to enhance the ability of current and future leaders to drive, deliver and embed digital transformation across Scotland’s health and social care services: Digitally Enabled Workforce at NHS Education for Scotland - Leading Digital Transformation in Health and Care for Scotland [PGCert, PGDip, MSc]
For further resources, visit the Learning & Development page of the Digital and Data Resource Hub.