Digital Mindset Session for Leaders

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This Digital Mindset Session for Leaders is designed for directors, associate directors, heads of service, service managers and equivalent roles across health and social care organisations (including social work, housing, charities and the third sector). Board Members are also welcome to attend these sessions.

The session material is covered in 2 parts

Part 1 is a 45 minute pre-recorded session on ‘what it means to be a leader in the digital age’. View below
Part 2 is a live, interactive, online session led by facilitators over MS Teams: Book a place

Part 1

We live in a world where data and digital technologies are transforming every element of our nation and our lives. Part 1 (45 minutes) is an introduction to what it means to be a leader in the digital age. One of the key messages we hope you will take away from this is that digital is primarily a collaborative way of working with other people and technology is simply an enabler. The content explores:

What is a digital mindset?
Case studies of user-centred transformation
Introduction to Scottish Approach to Service Design

We also encourage you to browse the Resources page designed to support this session and broaden your understanding and knowledge of digital. Here you will find an array of key reports, papers, talking heads and deep dives into related subject areas.

Part 2 Outline

Part 2 is a live, interactive, online session led by facilitators over MS Teams.

This session will build on the concepts covered in Part 1, exploring in more depth digital as a way of thinking and working and how this fits with your role as an agent for change. During the session you will be immersed into the language of service design so that you can better understand how this underpins all digital ways of working.

The content will look at:

Recap and discussion of learning from Part 1
Understanding the Scottish Approach to Service Design, from identifying service improvements to reaching solutions and an introduction to prototyping
What a digitally enabled organisation looks like
Questions for Senior Leaders

Book onto a session

We invite you to join an upcoming session by booking your place below. We can also arrange bespoke sessions should you wish to attend as a leadership team, please contact us at nes.dew@nhs.scot to discuss.

The cost per participant place is £150 however this is fully funded by Scottish Government and COSLA. There is therefore no cost to participants or their organisations.

For cancellations received less than 72 hours before the session start time, NES reserves the right to reclaim the full fee from yourself or your organisation.

Please note that sessions spaces are limited.

Session	Date	Time	Facilitators	Booking Link
Digital Mindset for Leaders	Thursday 25 September	10:00-12:30	Lewis Mackay & Emma Scatterty	Register here
Digital Mindset for Leaders	Tuesday 7 October	10:00-12:30	Lewis Mackay & Emma Scatterty	Register here
Digital Mindset for Housing Leaders	Thursday 16 October	13:00-15:30	Wendy Munro & Emma Scatterty	Register here
Digital Mindset for Leaders	Tuesday 4 November	10:00-12:30	Lewis Mackay & Emma Scatterty	Register here
Digital Mindset for Social Care Leaders	Wednesday 12 November	10:00-12:30	Wendy Munro & Emma Scatterty	Register here
Digital Mindset for Leaders	Tuesday 2 December	13:00-15:30	Wendy Munro & Emma Scatterty	Register here

We will soon be releasing new dates for these sessions starting in September 2025.

To be the first to hear about new session dates, please register your interest here.

You can read more about our facilitators on this page.

Materials for Facilitators

If you would like to facilitate this session for staff in your organisation, you can request the materials using the form below.

Request session materials for your organisation