Embed
Embed introduces new ideas and builds on the themes covered in the Explore pathway by encouraging consideration of how the concepts raised can be embedded across day-to-day tasks, teams and services. This pathway is for everyone, but especially for anyone who is responsible for managing or supporting others (e.g. supervisors, team leaders, first level managers), or anyone aspiring to develop their knowledge beyond the Explore pathway.
If you aren't sure you understand any of the content, jump back to the Explore pathway and use the resources there to develop your knowledge before carrying on.
The Embed Pathway
Step 1 - Definitions of Digital
| Read |
"Digital" can mean a lot of different things. Catalyst have produced a guide (linked below) which gives clear definitions of 9 key digital concepts that you may come across, using the example of a café to help explain the terms. The guide has been developed for the voluntary sector but applies equally to any type of organisation. Follow the link and read through the guide: |
| Question |
Having read through the guide, think about how you would answer the You might be asking… questions for each definition:
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| Task |
Think about how you would explain the digital ideas described in the guide to your team members or colleagues. Use the You might be asking… questions to have wider discussions within your own organisation. |
Step 2 - Digital Transformation
| Question |
| What do you think is meant by the term 'digital transformation'? Consider how you think this applies to health and social care, and the organisation you work in. |
| Read |
Read through this article in which the leader of a care organisation reflects openly and honestly on his experiences of adopting digital solutions. |
| Question |
| In the article, Samir is honest about digital transformation that hasn't been successful, but he also reflects on what he learnt from these instances. Think about the digital changes you have been involved in and consider what could be done differently in future to improve outcomes? |
| Task |
| Samir also explains how many of the innovative solutions implemented were often driven by inefficiencies and frustrations across the organisation. With this in mind, take some time to consider where there might be opportunities for improvement across your team and service. Can you open up conversations with your colleagues about this to generate ideas? |
Step 3 - Digital Skills and Confidence (NEW)
| Questions |
| Why do you think a digitally skilled and confident workforce is important in helping to tackle digital exclusion across Scotland? |
| Read |
As technology and digital become more mainstreamed, there is a need to support the skills and confidence of both the workforce and the people who access services. In 2023 the Scottish Government's Digital Inclusion Programme published a paper setting out five pillars for digital inclusion; Motivation, Devices, Connectivity, Skills and Confidence, and Inclusive Design. The additional paper linked below has been created to highlight the importance of the Skills and Confidence pillar, and provide practical guidance on how organisations can support their workforce and people accessing services: |
Step 4 - Introduction to Digital Leadership
| Question |
| What do you think it means to be a digital leader? |
| Questions |
Watch this video to hear different perspectives on what it means to be a digital leader. |
| Question |
| Has the video made you think differently about digital leadership? |
| Task |
| The speakers discuss the different attributes and approaches that can make you a successful digital leader. Take some time to reflect on what was said (re-watching the video if needed) and think about how you can incorporate the advice shared into your own approach. |
Step 5 - Digital Human Rights
| Read |
The Health and Social Care Alliance Scotland (the ALLIANCE), Scottish Care and VOX (Voices Of eXperience) have developed a set of five principles for a human rights-based approach to digital health and social care. Read through this paper for full descriptions of each principle and examples of how they can be applied across health and social care services: Link: Human Rights Principles for Digital Health and Social Care |
| Task |
Work through each of the principles with consideration of your organisation's approach to designing and delivering digital health and social care.
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What next?
You have now completed the Embed pathway.
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Use this Feedback Form to share any comments or questions you have about the pathway. You can also use this form if you spot that any of the links aren’t working, or the resources aren’t available.
