Embed
Embed introduces new ideas and builds on the themes covered in the Explore pathway by encouraging consideration of how the concepts raised can be embedded across day-to-day tasks, teams and services. This pathway is for everyone, but especially for anyone who is responsible for managing or supporting others (e.g. supervisors, team leaders, first level managers), or anyone aspiring to develop their knowledge beyond the Explore pathway.
If you aren't sure you understand any of the content, jump back to the Explore pathway and use the resources there to develop your knowledge before carrying on.
The Embed Pathway
Step 1 - Definitions of Digital
| Read |
"Digital" can mean a lot of different things. Catalyst have produced a guide (linked below) which gives clear definitions of 9 key digital concepts that you may come across, using the example of a café to help explain the terms. The guide has been developed for the voluntary sector but applies equally to any type of organisation. Follow the link and read through the guide: |
| Question |
Having read through the guide, think about how you would answer the You might be asking… questions for each definition:
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| Task |
Think about how you would explain the digital ideas described in the guide to your team members or colleagues. Use the You might be asking… questions to have wider discussions within your own organisation. |
Step 2 - Digital Transformation
| Question |
In what ways is your organisation already digitally transforming? Think about progress over the last few years and what has changed, as well as the plans that are in place to further improve services through technology. |
| Read |
This article provides a helpful overview of the digital transformation journey of a care home from a manager's perspective: Link: How Elizabeth Court is Navigating Digital Transformation in Social Care |
| Question |
| In the article, one of the key lessons learned is that people who draw on care must remain at the heart of any change. How can this advice be incorporated into your own digital transformation approach? |
Step 3 - Digital Friction
| Question |
| Reflect on your digital experience at work. Can you think of any common frustrations associated with the technology or software you use? |
| Read |
Frustrations might include things like slow systems or too many notifications from lots of different applications, and they all contribute towards the digital friction that staff experience at work. This article explores this concept further and highlights the impact it can have on productivity: Link: Transforming employees’ experience of digital technology |
| Task |
| Explain this concept to your colleagues and team members to open up discussions on what causes digital friction for them. Try to identify themes in common frustrations and make a plan to address some of these. This might involve highlighting issues to a senior colleague or connecting with specialist staff in your organisation, such as your local IT team. |
Step 4 - Introduction to Digital Leadership
| Question |
| What do you think it means to be a digital leader? |
| Questions |
Watch this video to hear different perspectives on what it means to be a digital leader. |
| Question |
| Has the video made you think differently about digital leadership? |
| Task |
| The speakers discuss the different attributes and approaches that can make you a successful digital leader. Take some time to reflect on what was said (re-watching the video if needed) and think about how you can incorporate the advice shared into your own approach. |
Step 5 - Technology Enhanced Care (NEW)
| Listen |
Technology enabled care uses technology to support those requiring care to live independently for longer. Traditionally, technology enabled care has included tools like remote monitoring systems, personal alarms and remote consultations with healthcare professionals. However, technology enabled care continues to evolve as new functionality and innovations are developed. This podcast (29m4s) explores how new artificial intelligence (AI) tools can support people living with dementia: |
| Question |
| Reflecting on the technologies discussed in the podcast, why do you think some people may have ethical concerns about the use of advancing digital tools to support people living with dementia? |
What next?
You have now completed the Embed pathway.
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