On this page you'll find resources that have previously been included in the Embed Pathway.
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Why do you think a digitally skilled and confident workforce is important in helping to tackle digital exclusion across Scotland? |
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As technology and digital become more mainstreamed, there is a need to support the skills and confidence of both the workforce and the people who access services. In 2023 the Scottish Government's Digital Inclusion Programme published a paper setting out five pillars for digital inclusion; Motivation, Devices, Connectivity, Skills and Confidence, and Inclusive Design. The additional paper linked below has been created to highlight the importance of the Skills and Confidence pillar, and provide practical guidance on how organisations can support their workforce and people accessing services: |
Question |
What do you think is meant by the term 'digital transformation'? Consider how you think this applies to health and social care, and the organisation you work in. |
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Read through this article in which the leader of a care organisation reflects openly and honestly on his experiences of adopting digital solutions. |
Question |
In the article, Samir is honest about digital transformation that hasn't been successful, but he also reflects on what he learnt from these instances. Think about the digital changes you have been involved in and consider what could be done differently in future to improve outcomes? |
Task |
Samir also explains how many of the innovative solutions implemented were often driven by inefficiencies and frustrations across the organisation. With this in mind, take some time to consider where there might be opportunities for improvement across your team and service. Can you open up conversations with your colleagues about this to generate ideas? |
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The Health and Social Care Alliance Scotland (the ALLIANCE), Scottish Care and VOX (Voices Of eXperience) have developed a set of five principles for a human rights-based approach to digital health and social care. Read through this paper for full descriptions of each principle and examples of how they can be applied across health and social care services: Link: Human Rights Principles for Digital Health and Social Care |
Task |
Work through each of the principles with consideration of your organisation's approach to designing and delivering digital health and social care.
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To successfully embed digital transformation and build collaborative ways of working, organisations need effective digital leaders.
Question |
What do you think a digital leader is? |
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Now you know that digital leadership applies to everybody, read through all of the text (watching the videos is optional) in this Sway: |
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To reflect on your own skills, go back to the Attributes of a Digital Leader cards in the Sway and think about the following:
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Task |
Jump back to the Steps to Becoming a Digital Leader section in the Sway. Read through it again and try to set yourself at least two actions based on these recommendations. Record these and measure your progress against them over time. |
Question |
Think about the last digital change you were involved in. How did those affected deal with the change and was it embraced as fully as possible? |
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Although developed for charities, Catalyst's tips for leading through digital change could be applied to any organisation. This online guidance provides practical advice to address some of the key concerns you might come across in relation to digital: Link: Seven tips for leading your charity through digital change |
Task |
Thinking about any previous or ongoing digital changes within your service or organisation, use the advice in the Catalyst guide to note three things you will do differently going forwards. |
Question |
To start thinking about digital transformation, consider how you think it applies to health and social care. What does digital transformation mean for health and social care services ? |
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Building on Catalyst’s definition of Digital Transformation in Step 1, Stephen Gallagher, former Director of Digital Health and Care at Scottish Government, describes Digital Transformation as it applies to health and social care in the short video (3m 19s) on the right: |
Questions |
Having watched the video, reflect on the following:
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Watch the recorded webinar below (38m6s) focussed on five pillars for embedding digital inclusion across health and social care in Scotland. |
Questions |
Reflecting on what you have heard in the webinar:
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Question |
What do you already know about how those around you feel about digital ways of working? Consider whether your colleagues feel excited and empowered, or if they have any reservations or concerns. |
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Without understanding each other better we can find it difficult to work together to achieve digital transformation goals. Read this online blog post to learn about the benefits of collaboration: |
Task |
What stood out most for you in the blog post? To embed collaborative ways of working, organisations and their staff need to build and strengthen their relationships and trust. The blog suggests doing this by creating space, reducing anxiety, ensuring equal participation and enabling problems to be more deeply understood.
Think of an upcoming or ongoing digital change where you could use this approach. Plan how you will do this and what practical steps you could take to embrace collaborative ways of working. |
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To build on your knowledge of digital inclusion, read the From Pillars to Practice paper which covers digital inclusion from a health and social care perspective: |
Questions |
Reflecting on what you have read:
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Task |
For each of the pillars covered in the paper, reflect on the As part of the workforce I need… statements. Do you feel you and your colleagues have what is needed as described in each of the statements?
Plan out some actions that you can take, note them down and keep track of your progress. |