Explore

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The Explore pathway is for everyone working in health and social care, irrespective of role. This pathway introduces the fundamental concepts that underpin successful digital service delivery and transformative ways of working. 

Step 1 – Introducing Digital Capabilities
Watch 
To start exploring what digital capabilities are, watch this short video (2m 8s): 
 
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Question
Why do you think digital capabilities are important in health and social care? 
 
If you’re not sure, watch the video again and notice the digital benefits mentioned.
Step 2 - Developing Digital Capabilities
Task 
NHS Education for Scotland (NES) have created the Digital and Data Capability Framework to support the development of digital capabilities for everyone working in health and social care in Scotland. The framework identifies the skills, knowledge and behaviours that are essential for you to thrive in your role.
 
Have you had the opportunity to work through the Digital and Data Capability Framework?
  • If not, you can access the framework using the link below and work through it to assess your current capability levels and plan your next steps.
  • If you have, what are your outcomes? What are you doing to develop your capabilities?

Link: Digital and Data Capability Framework

Step 3 – National Approach

It is important that everyone across Scotland has a shared vision for digital in health and social care. This shared vision forms what we call the national approach. 

Read 
The Scottish Government and COSLA have developed a digital strategy to set out the national approach. Use the link below to open the strategy and read pages 5 - 9 (5-6 minute read) which cover the background, vision, aims and priorities:
 
 
Now you have read this, select one of the six priorities on page 9. We suggest choosing the one that feels most relevant to your role, team and organisation. 
 
Scroll to the pages listed below to read more about the priority you have chosen (3-7 minute read):
  • Digital access – page 11-13
  • Digital services – page 14 - 17
  • Digital foundations – page 18 - 20
  • Digital skills and leadership – page 21 - 22
  • Digital futures – page 23 - 24
  • Data-driven services and insights – page 25 - 26
Questions 

Reflecting on what you have read about the priority you chose, consider the following questions: 

  • How do the themes and ideas from this priority relate to your work and your own organisation? 
  • What do your team currently do to support this priority?
Strategy document front cover
Step 4 – Digital Opportunities

Now let's focus on the digital opportunities that exist in health and social care to help achieve the vision and priorities set out in the national approach. 

Question 
As a citizen, can you think of examples of when technology has helped you or someone you know to access health or social care services or support? 
Watch 
Watch this short video (2m 14s) which explores the potential of digitally enhanced health and social care services:
 
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Questions

Thinking about the video you have watched, consider the following questions:

  • How does this make you feel about technology in health and social care? Why do you think you feel like that?
  • What ideas stood out most for you in this video?
  • Can you think of any examples within your work or own organisation where there are opportunities to use digital solutions to make things better? 
  • What steps could you and your team take to explore these opportunities?
Step 5 - Recognising Digital Exclusion

Not everybody is able to take advantage of the digital opportunities you have just been learning about. 

Questions
What does ‘Digital Exclusion’ mean to you? Do you think this is a problem and who do you think it affects?
Read
Each year, the Good Things Foundation gathers new facts and statistics to highlight the reality of digital exclusion in the UK and publishes these as an infographic. 
 
The 2024 infographic can be accessed using the link below. 
 
Download the PDF (using the Learn about the state of our digital nation link on the right of the page) and have a look through the information provided (3-5 minute read):
 
Photograph of two women sitting at a table looking at a device
Questions

To reflect on what you have read in the infographic, think about the following:

  • What did you find most interesting or surprising about the information?
  • Has this changed your understanding of Digital Exclusion, and who it affects?
  • For someone who is digitally excluded, think about how easy it would be for them to access and use the services your organisation provides? What barriers might they face?
What next?

You have now completed the Explore pathway. 

 

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Pathway Update Notifications

You can access this Pathways Update Notifications Form to register to receive email notifications when pathway content is updated or new resources are added. 

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Feedback

Use this Feedback Form to share any comments or questions you have about the pathway. You can also use this form if you spot that any of the links aren’t working, or the resources aren’t available.