Explore

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The Explore pathway is for everyone working in health and social care, irrespective of role. This pathway introduces the fundamental concepts that underpin successful digital service delivery and transformative ways of working. 

Step 1 - Introducing Digital Capabilities
Watch 
To start exploring what digital capabilities are, watch this short video (2m 8s): 
 
Photograph of a small plant growing out of a laptop keyboard
Question
Why do you think digital capabilities are important in health and social care? 
 
If you’re not sure, watch the video again and notice the digital benefits mentioned.
Step 2 - Developing Digital Capabilities
Task 
NHS Education for Scotland (NES) have created the Digital and Data Capability Framework to support the development of digital capabilities for everyone working in health and social care in Scotland. The framework identifies the skills, knowledge and behaviours that are essential for you to thrive in your role.
 
Have you had the opportunity to work through the Digital and Data Capability Framework?
  • If not, you can access the framework using the link below and work through it to assess your current capability levels and plan your next steps.
  • If you have, what are your outcomes? What are you doing to develop your capabilities?

Link: Digital and Data Capability Framework

Step 3 - National Approach

It is important that everyone across Scotland has a shared vision for digital in health and social care. This shared vision forms what we call the national approach. 

Read 
The Scottish Government and COSLA have developed a digital strategy to set out the national approach. Use the link below to open the strategy and read pages 5 - 9 (5-6 minute read) which cover the background, vision, aims and priorities:
 
 
Now you have read this, select one of the six priorities on page 9. We suggest choosing the one that feels most relevant to your role, team and organisation. 
 
Scroll to the pages listed below to read more about the priority you have chosen (3-7 minute read):
  • Digital access – page 11-13
  • Digital services – page 14 - 17
  • Digital foundations – page 18 - 20
  • Digital skills and leadership – page 21 - 22
  • Digital futures – page 23 - 24
  • Data-driven services and insights – page 25 - 26
Questions 

Reflecting on what you have read about the priority you chose, consider the following questions: 

  • How do the themes and ideas from this priority relate to your work and your own organisation?
  • What do your team currently do to support this priority?
Strategy document front cover
Step 4 - The Cloud Explained (New)
Reflect
Before we start this step, take a minute to reflect on what you already know about the Cloud, not just the term, but what it really means in practice. What questions do you have and what do you want to know more about?
A woman holding her phone while sitting in front of a laptop
Listen

Many of us rely on the Cloud to back up important files without fully understanding what it is or how it works. This short podcast episode (13m52s) demystifies the concept of cloud computing and explores the ways in which the Cloud is generally used across our everyday lives:

Link: Understand - Tech and AI - 2. The Cloud - BBC Sounds

Task
Consider whether the podcast has answered the questions you had about the Cloud. If not, take a few minutes to explore online to find and research the answers you’re still curious about and note anything new or surprising you discover.
Step 5 - Understanding Digital Exclusion
Question
What does ‘Digital Exclusion’ mean to you personally.
Read

Each year, the ‘Good Things Foundation’ gathers new facts and statistics to highlight the reality of digital exclusion in the UK and publishes these as an infographic. The 2025 infographic can be accessed using the link below. Download the PDF (using the Learn about the state of our digital nation link on the right of the page) and have a read and look through the information provided:

 

Link: Digital Nation | The UK's Digital Divide | Good Things Foundation

A group of four people in discussion while looking at their laptops all sitting at a table
Questions

To reflect on what you have read in the infographic, think about the following:

  • What did you find most interesting or surprising about the information?
  • Has this changed your understanding of digital exclusion, and who it affects?
  • How might digital exclusion impact someone’s ability to access essential services or participate in society?
  • What role do you think the health and social care workforce can play in addressing digital exclusion?
     
What next?

You have now completed the Explore pathway. 

 

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Use this Feedback Form to share any comments or questions you have about the pathway. You can also use this form if you spot that any of the links aren’t working, or the resources aren’t available.