Explore

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The Explore pathway is for everyone working in health and social care, irrespective of role. This pathway introduces the fundamental concepts that underpin successful digital service delivery and transformative ways of working. 

Step 1 - Introducing Digital Capabilities
Watch 
To start exploring what digital capabilities are, watch this short video (2m 8s): 
 
Photograph of a small plant growing out of a laptop keyboard
Question
Why do you think digital capabilities are important in health and social care? 
 
If you’re not sure, watch the video again and notice the digital benefits mentioned.
Step 2 - Understanding your Digital and Data Capability
Reflection 

Digital and data are embedded in everyday work across health and social care from how information is recorded and shared, to how care is delivered and improved. 

Taking time to understand your capabilities can support how you work day‑to‑day, inform your development, and help you progress within your role and career as digital and data ways of working continue to evolve. 

Are you clear on what digital and data capability areas you may need to develop? 

Task 

Complete the Digital and Data Capability Self-Assessment Tool created by the Digitally Enabled Workforce team. 

This tool helps you understand your level of digital capability across key digital and data skills, identify areas for development, and access relevant learning. 

It is based on the Digital and Data Capability Framework, which outlines the skills needed across the health and social care workforce in Scotland. 

Four hands with puzzles pieces
What Next?

Once you have completed the Self-Assessment Tool and received your recommended resources, consider the following: 

  • Explore the resources, apply one idea, and notice what changes in how you use digital and data day‑to‑day 

Share your results with your team. Use the self‑assessment as a prompt to: 

  • build a shared understanding of digital and data capabilities 

  • identify strengths you can learn from each other 

  • agree one collective area to develop together 

Digital and data capability grows fastest when insight becomes action and action becomes shared learning. 

Step 3 - National Approach

It is important that everyone across Scotland has a shared vision for digital in health and social care. This shared vision forms what we call the national approach. 

Read 
The Scottish Government and COSLA have developed a digital strategy to set out the national approach. Use the link below to open the strategy and read pages 5 - 9 (5-6 minute read) which cover the background, vision, aims and priorities:
 
 
Now you have read this, select one of the six priorities on page 9. We suggest choosing the one that feels most relevant to your role, team and organisation. 
 
Scroll to the pages listed below to read more about the priority you have chosen (3-7 minute read):
  • Digital access – page 11-13
  • Digital services – page 14 - 17
  • Digital foundations – page 18 - 20
  • Digital skills and leadership – page 21 - 22
  • Digital futures – page 23 - 24
  • Data-driven services and insights – page 25 - 26
Questions 

Reflecting on what you have read about the priority you chose, consider the following questions: 

  • How do the themes and ideas from this priority relate to your work and your own organisation?
  • What do your team currently do to support this priority?
Strategy document front cover
Step 4 - Accessing Health and Care Information Digitally (New)
Reflect

Digital services are giving people greater access to information about their own health and care.

Being able to view information such as medicines, allergies and vaccination history can help people feel more informed, prepare for appointments and take a more active role in decisions about their care.

This also changes how information is shared between people and services, creating new opportunities for more informed and collaborative conversations.

laptop with hands on it with notebook and phone next to it
Read

Explore MyCare.scot, NHS Scotland's digital service for accessing personal health and care information.

MyCare.scot brings key information together in one place, including medicines, allergies, vaccination history and CHI number, alongside access to health and wellbeing services.

Link: MyCare.scot | NHS inform

Tasks

As you explore MyCare.scot, consider:

  • How could easier access to information help people play a more active role in their care?
  • How might this change conversations and decision-making between people and professionals?
  • What barriers might some people face when accessing digital service  
Step 5 - Rethinking How Care Can Be Delivered
Reflection

Digital tools can give people more choice in how and when they access health and care support. Simple approaches can help services reach people in ways that feel more convenient, private or comfortable.

Understanding how technology can complement existing services helps us recognise where digital approaches can improve people’s experience of care.

Explore

Explore the National Health Executive article “Nearly 2,000 people supported as mental health text service marks first anniversary.”

The article looks at Space, a 24/7 mental health text service introduced across Birmingham and Solihull. The service gives people an additional, confidential way to access early support by text and works alongside existing services such as NHS 111, Crisis Cafés and NHS Talking Therapies.

Link:  Nearly 2,000 People supported as mental health text service marks first anniversary | UK Healthcare News

Woman using tablet
Task

Use the example to think about:

  • How does offering support by different digital ways of communicating give people more choice in how and when they access help?
     
  • Where else could a simple digital approach make health or social care support easier to access?
What next?

You have now completed the Explore pathway. 

 

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Pathway Update Notifications

You can register to receive our monthly Digital Workforce Update. This will keep you informed when pathway content is updated or new resources are added. You’ll also receive details of events, news, opportunities and updates from our wider national resources and learning networks.

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Feedback

Use this Feedback Form to share any comments or questions you have about the pathway. You can also use this form if you spot that any of the links aren’t working, or the resources aren’t available.