Drive
Drive builds on the content of previous pathways and focuses on how the concepts raised in Embed can be threaded through ways of working to drive cultural change in organisations. This pathway is for everyone, but especially for anyone involved in leading and influencing change across services and organisations (e.g. senior managers, service or programme leads).
If you aren't sure you understand any of the content, jump back to the Embed pathway and use the resources there to develop your knowledge before carrying on.
The Drive Pathway
Step 1 - Technology to Redefine Healthcare
| Question |
| Thinking about the challenges faced across our health and social care sector in Scotland, what do you think are the biggest opportunities for digital solutions to make a difference? |
| Listen |
In this podcast (34m 8s), Pritesh Mistry, Digital Technologies Fellow at The Kings Fund, shares his views on opportunities for technology to drive meaningful change across health and social care: Link: Redefining Healthcare: Pritesh Mistry - Redefining Healthcare | Podcast on Spotify |
| Question |
| Pritesh suggests that leaders play a crucial role in developing a culture in which staff are inspired to innovate and embrace digital change. What insights and/or ideas resonated with you from listening to the podcast that you could incorporate into your own leadership approach? How might you use Pritesh’s suggestions to inspire digital innovation within your team? others? |
Step 2 - The Value of Data
| Question |
| Why do you think data is important in the delivery of health and social care services? Where do you think it can be of value? |
| Watch |
A library of testimonials and case studies has been developed by NHS England, showcasing how data has improved a variety of health and social care services. Go the webpage linked below, scroll down to the 'Why does data matter to me?' section and watch two or three of the short videos. Select the ones that feel most relevant, or that you are most interested in: |
| Question |
| Reflecting on your own role and experiences of data across the service(s) you are involved in, what more could be done to improve the use of data and unlock it’s full potential? |
Step 3 - Organisational Digital Maturity
The phrase ‘digital maturity’ describes an organisational culture that is able to adapt and evolve to the opportunities and challenges of a digitally changing environment.
| Question |
Before we delve into this topic further, what do you know about the digital maturity of your own organisation? |
| Read |
The Scottish Government and COSLA have developed a Health and Social Care Digital Maturity Assessment. Read through the most recent summary of findings from 2024 using the link below: Link: Digital Maturity Assessment 2024 Published Report Having read the summary, how do you think the findings align with the digital maturity of your own organisation? |
| Task |
Do you know if your own organisation currently undertakes a digital maturity assessment? If you’re not sure, could you find out who leads on digital maturity in your organisation and discuss this with them?
|
Step 4 - Driving Digital Upskilling (New)
| Question |
| What challenges do you believe your organisation faces when it comes to digital upskilling? |
| Read |
This report from FutureDotNow uncovers the most common barriers to workforce digital upskilling and the most effective actions employers can take to overcome them. The guidance included sets out 15 actions to consider when designing a digital upskilling programme, as well as a collection of case studies to showcase how the recommendations can be implemented in practice: |
| Task |
Review the report’s recommendations and identify those most relevant to your organisation with the potential for significant impact. How could you turn one of these recommendations into action? Who would need to be involved, and what support would make it successful? |
Step 5 - Evaluating Tech Impact
| Task |
Start this step by reflecting on what is already done across your organisation to evaluate the impact of technology? Consider digital projects you have been involved in and how the success of these has been measured. If this has been a challenge, why do you think that is? What makes it difficult to evaluate the impact of new digital tools or processes? |
| Read |
This article looks at why it has traditionally been difficult to measure the impact of technology, and suggests a new approach to help leaders rethink this: Link: Time to rethink how we evaluate digital technologies in healthcare |
| Task |
| Consider how you can use the advice shared in the article to inform any digital projects or technology implementations you are involved in. |
What next?
You have now completed the Drive pathway.
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