Drive

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Drive builds on the content of previous pathways and focuses on how the concepts raised in Embed can be threaded through ways of working to drive cultural change in organisations. This pathway is for everyone, but especially for anyone involved in leading and influencing change across services and organisations (e.g. senior managers, service or programme leads).

If you aren't sure you understand any of the content, jump back to the Embed pathway and use the resources there to develop your knowledge before carrying on.

Step 1 - Successful Digital Transformation (NEW)
Question
Start this step by reflecting on your experience of digital change. Consider what you think makes digital transformation successful? 
A photo of a laptop on a busy desk with digital transformation on the screen
Read

In this blog post, Janet Dodd, the Chief Nursing Information Officer at Sheffield Children’s NHS Foundation Trust, shares her experience of leading digital initiatives and what she has learned along the way: 

Link: Collaboration is essential for digital transformation to be successful

Question
Janet emphasises the need for collaboration when leading digital transformation. Who do you already collaborate with in your role as a digital leader, and what opportunities are there for you to further network and learn from others? 
Step 2 - Creating a Digital Culture
Question
Start this step by reflecting on the digital culture of your organisation or service. How advanced is your digital culture, and what challenges come with this?
Listen

In this podcast (27m5s) industry professionals discuss their own experiences of taking a holistic approach to reducing resistance and building engagement.

Link: Digital Workforce Podcast 1: Culture - HPMA

A hand hovering over a laptop keyboard, for which the screen is filled with people on a call
Question
With consideration of the advice shared in the podcast, what can you do within your role to influence and enhance the digital culture of your organisation?
Step 3 - Organisational Digital Maturity

The phrase ‘digital maturity’ describes an organisational culture that is able to adapt and evolve to the opportunities and challenges of a digitally changing environment. 

Question
Before we delve into this topic further, what do you know about the digital maturity of your own organisation?
Read

The Scottish Government and COSLA have developed a Health and Social Care Digital Maturity Assessment. Read through the most recent summary of findings from 2024 using the link below:

Link: Digital Maturity Assessment 2024 Published Report

Having read the summary, how do you think the findings align with the digital maturity of your own organisation?
Fingers touching a cloud icon within a network of linked icons.
Task
Do you know if your own organisation currently undertakes a digital maturity assessment? If you’re not sure, could you find out who leads on digital maturity in your organisation and discuss this with them?
 
  • If your organisation does currently undertake a digital maturity assessment, based on your most recent results, what can you and your senior colleagues do to support progression towards higher levels of digital maturity? 
  • If your organisation hasn’t completed a digital maturity assessment, what could you do to make this happen?
Step 4 - Driving Digital Upskilling
Question
What opportunities does your organisation offer to staff to help them digitally upskill? 
Two people sat looking at a laptop
Read

In this podcast, Geoff Connell (Chief Digital Officer at Norfolk County Council) reflects on his organisation's approach to digitally upskilling staff, discussing the different ways they went about this and what advice he'd now give to others.  

Link: Public Sector Future Podcast | Episode 52: The importance of skilling in the digital world

Question

Geoff mentions the positive impact of tapping into established communities where staff can support each other and learn from one another.  

What communities or networks are already in place across your organisation that could support and enhance digital upskilling? If these don't currently exist, what could you do to start building such a community (for example, a Digital Champions Network?) 

Step 5 - The Mindset of a Digital Leader
Watch

In this short video (3m 8s), Prof. Sandra Sieber discusses the importance of a digital mindset for leaders and offers guidance on how to achieve this.

Link: Three Steps Towards Developing a Digital Mindset

Woman sat at a desk
Question

As described in the video, one of the key elements of a digital mindset is the ability to future-proof processes and ways of working, leaving them open and adaptable to further innovation.

Reflect on the projects and digital transformation work you have been involved in, how can you and your colleagues ensure they continue to develop over time?

What next?

You have now completed the Drive pathway. 

 

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