A personalised approach is the cornerstone of high quality healthcare. It helps us to connect meaningfully with other human-beings and builds the relationships and trust that are key to good experiences and better outcomes for patients and their families.
Personalised Approach to Care Animation
Watch the animation below for an overview of Personalised Approach to Care
Links to Helpful Tools and Resources
Caring Conversations, developed by Professor Belinda Dewar, are at the heart of compassionate relationship-centred care. Caring Conversations are proven to have positive effects for both patients and health professionals. This evidence informed learning resource will equip you to put Caring Conversations into practice.
Near Me video consultation provides access to healthcare for those who struggle to attend their appointments in person, cutting down on travel time and costs.
The “What Matters To You” approach builds trust which in turn creates better experiences and better healthcare outcomes for patients.