This site contains information and resources relating to Value based reflective practice (VBRP), Community chaplaincy listening (CCL), Pastoral supervision, Patient reported outcome measures (PROMS) and significant events. Learning resources to support care experience, spiritual care, healthcare chaplaincy, openness and learning, feedback and complaints, duty of candour, personal outcomes approaches, carers, person-centred care, patients rights, valuing feedback, patient and staff stories, communication.
The zone has resources which cover areas such as experience based improvement, quality improvement, spiritual care, personal outcomes, carers and openness and learning. These resources will support staff to improve their knowledge and skills as well as support their continuous personal and professional development.
Health and care services should be tailored, individualised and holistically delivered with the people who use services at the centred. This animation outlines what people feel good health and care services should look like.