ACP in the Community (REDMAP) Masterclass Toolkit

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ACP Masterclass Toolkit

ACP is a person-centred, proactive approach to help people consider what is important to them and plan for their future care. Planning ahead can help people feel more in control and able to manage any changes in their health and wellbeing. People should be offered opportunities to take part in care planning and receive information about its benefits. ACP helps people communicate values, goals and preferences. It supports them to consider realistic options and plan for future changes in their health and care that can be recorded, shared and reviewed.

Thinking ahead about ‘what matters to me’ is relevant at any age or stage of life. ACP is particularly beneficial for those:

  • living with one or multiple long term health conditions
  • living with disabilities and/or complex health and care needs
  • whose health and wellbeing is changing or deteriorating due to physical and/or mental health problems
  • approaching the end of their life
  • children and young people with life-limiting conditions

A crucial aspect of the ACP process is the conversations that take place with the person and their family about what matters to them if their health changes, and options available to support them. The Meaningful Conversations section of the Healthcare Improvement Scotland ACP toolkit highlights this. ACP prompt cards for professionals are available.

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This toolkit contains all the resources needed for experienced facilitators to run an interactive, online ACP conversation masterclass using the REDMAP framework. It contains a detailed running order and script for the session, facilitator notes, and handouts for participants plus example clinical scenarios. Facilitators are encouraged to adapt the scenario to the learning needs of their participants. The toolkit can also be used for in-person training.



Tutor Roles:

There is a minimum of 4 roles required to run this masterclass:

  1. Chair 
  2. Lead Tutor (plus 1-2 additional tutors in training or for large groups) 
  3. A senior tutor in role as a healthcare professional (should be a role they are familiar with) 
  4. A simulated patient/relative or a professional in role as someone of the same gender and approximate age (trained volunteer, professional or tutor


Downloadable Toolkit contains:

  1. REDMAP image
  2. REDMAP image slide
  3. REDMAP Framework
  4. Examples of REDMAP for ACP in the community scenarios:
    Older person with frailty and multimorbidity
    Care home resident with deteriorating health 
  5. Scenario writing template - Anticipatory Care Planning 
  6. Webinar Masterclass ACP in Community - Tutor Roles
  7. Webinar Masterclass ACP in Community - Structure
  8. Having realistic conversations – ACP in the Community (REDMAP) handout for participants
  9. Talking about ACP
  10. Helpful language in ACP
  11. Demonstration webinar of teaching method for facilitator training - NES conference 2022


This ACP in the community (REDMAP) training resource was developed by senior clinicians and educators from NES, NHS Greater Glasgow and Clyde, NHS Lothian and NHS Forth Valley, The University of Edinburgh and EC4H.


Content updated September 2022