Benefits of a planned induction

Add to favourites

The Healthcare Support Worker Induction Standards and Codes provide the building blocks for new healthcare support worker's learning and development.  Planning is a key element in the introduction of these standards to new healthcare support workers.

Doing induction well

Time spent by managers and teams preparing a good induction for new healthcare support workers (HCSWs) will be well worth it.  Joining any new organisation or team can be stressful, particularly if it is an unfamiliar setting.  HCSWs work in diverse roles as the new definition set out in CEL 23 describes, they may be staff providing direct or indirect patient care, handling patient sensitive data, or providing a service to patients.

If Induction can be seen as a process of learning new facts, systems and relationships, it will act as a secure building block for future learning.  As a new employee, a HCSW will feel supported and in a better place to learn the new job routines, meet new colleagues and understand their role in relation to patient experience.

Benefits of a good induction experience include:

  • A new HCSW will feel valued and welcomed
  • They will understand quickly how their role fits into the wider team / organisation
  • Appreciation of the role boundaries - what can and cannot be done safely
  • Public protection and patient safety is built in from day one
  • A strong foundation is built for developing the person's future capability within the role, and within the organisation
  • Team members can share their knowledge by playing an active part in supporting their new colleague

As a statutory requirement for all new HCSWs joining NHS Scotland, the mandatory Induction Standards provide a framework to deal with induction more consistently, and we would argue, more effectively by making sure it is integrated and located "on the job" as much as possible. 

Induction programmes

Preparation for Health and Social Care Programme

This resource is intended to complement your organisations induction programme and relevant policies and procedures. It will support workers, together with their employers to identify what knowledge and guidance they need to be equipped and confident to safely provide person centred support to people in their new role.

The resource is split into 2 components

  1. Preparation for work in healthcare.
  2. Preparation for work in social care

The modules and resources found in the resource are designed to be accessed according to your own learning needs. Although the topics are related, they do not follow on from one another. Speak to your supervisor/ line manager to discuss what your particular learning needs might be.

Induction resource for adult social care

As part of Scottish Government’s commitment to develop a national induction framework for new entrants to adult social care, the Scottish Social Services Council (SSSC) and NHS Education Scotland (NES) are working in collaboration on a new framework will support workers moving between employers or undertaking different roles. 

Workers can use the learning assessment in the resource, together with their employers, to identify what knowledge and guidance they need to be equipped and confident to safely provide person centred and compassionate support to people in their new role.

This resource is intended to complement your organisation’s induction programmes and relevant policies and procedures.