Learning for the support workforce in NHSScotland

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A selection of websites, learning resources and information to help you in your professional and personal development.

Learning on the GO! is back for 2024
Image for Support Workforce Virtual Events series

The Support Workforce and Healthcare Support Worker teams in NES are working together in 2024 to bring you online sessions for your learning and career development. 

Check out previous session resources here

Registration for our next session opens on 4th of November! 
 

Follow the link to register: https://forms.office.com/e/v2K4ZYLsgK 

Role development in Estates and Facilities

Between 2022 and 2023, the Widening Access Team at NHS Education Scotland (NES) planned and launched a pilot scheme in collaboration with NHS Grampian to explore the potential for a new role of Facilities Quality & Compliance Educator. 

This was to offer a new career pathway for facilities workforce that didn't previously exist; and to meet the education needs of the current and future Facilities Support Workforce. 

Please click on image to the left to access the final report. 

Research and learning needs analysis
Picture of a support worker in an office environment

In keeping with our commitment to the support workforce, NES has been carrying out research over the last few years which has included a learning needs analysis for the Business, Admin, Estates & Facilities workforce across NHSS.

Research also includes work on the identity of the support workforce and looking at career development and aspirations.

The information gathered tells us that there are lots of things people want to know more about, whether it is specific skills that will help them in their current job, help them get a new job at a new or different level or whether they have changed their career aspirations entirely.  

You will find further details in Phase 1 of the research full report and recommendations.  

Equality and Diversity

NHSScotland is committed to fair treatment for all staff regardless of their background, and values the contribution that different people can make to health and care. We also aim to provide the best possible service to everyone in Scotland.

The Equality and Diversity Zone gathers together learning resources aimed at helping staff to deliver great care and create an inclusive culture. These include eLearning modules, videos, and guides on topics such as legal rights and responsibilities, communication, and reasonable adjustments at work. For example:

Website and learning resources
  • Open Learn provides high quality open educational resources, for free without barriers.

 

  • The Leadership & Management zone is a flexible, self-directed learning resource about strengthening leadership and management at all levels of health and care, whichever role you are in.

 

  • Leading to Change: explore offers, resources and opportunities that are open to all, from all sectors and leaders at all levels, roles, career stages and backgrounds.

 

 

  • The Quality Improvement Zone (QI Zone) provides information and resources to support people with experience at all levels of quality improvement to develop their knowledge.