Faculty Development at the University of Aberdeen

Language plays a central role in healthcare, shaping whether patients feel safe, respected, and understood during clinical encounters. In this discussion, Kim Walker speaks with fifth-year medical student Vidya and Dr Daniela, a consultant in sexual health and HIV medicine, about the importance of gender-inclusive language in both healthcare and medical education. They highlight how small changes in communication, such as avoiding assumptions about gender identity or relationships, asking patients how they would like to be addressed, and using gender-neutral terms like "partner", can build trust, encourage open conversations, and reduce barriers to accessing care. Inclusive communication is not simply about being polite; it has a direct impact on patient safety, wellbeing, and the quality of care delivered.

The discussion also explores the need for stronger education around LGBTQ+ health and inclusive communication within medical training. Many students recognise its importance but feel underprepared, with evidence suggesting that confidence improves when these topics are introduced early and reinforced throughout the curriculum. Clinical role models are equally important, as students learn by observing respectful, inclusive communication in practice. Involving patients and community organisations in teaching further helps students understand the real-life impact of language on healthcare experiences. Ultimately, gender-inclusive language is not about being perfect but about remaining respectful, open to learning, and committed to creating healthcare environments where every patient feels welcome and able to access the care they need.