By May 2026, reduce Operations Manager administrative workload from 29 hours/week to <3 hours/week (>89% reduction) by deploying an AI-enhanced digital quality management system across 1 care home, 8 units and 170 staff, achieving 100% Care Inspectorate compliance while maintaining zero staffing ratio violations then by end of 2027 to all 5 HSCP care homes and generating £1.23M annual value.
Publisher: Public Services Delivery Scotland (PSD Scotland)
