Increase the accessibility and use of mediation service, where 80% of the referrals are made prior to formal processes have commenced by March 2025. To include the development of a digitised and streamlined process for mediation case management, a 100% of mediation informal queries and formal requests to be recorded.
Published: 12/06/2025
Publisher: NHS Education for Scotland (NES)
Type: Document
Audience: General audience