Participant resources : clarify the journey

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Participant area of the AHP Skills Maximisation toolkit – Stage 1: Clarify the journey 

Aim:  This participant area is designed to support staff who are undertaking the first stage of AHP Skills Maximisation Toolkit with their team.  

Your team and lead will organised meetings and may have directed you to this page. 

Overview

Please note this site is under development.

What is Skills Maximisation? Why is it useful? 

 

Add VIDEO (once recorded) – Participant introduction to Stage 1: Clarify the Journey  

Add the slides used in the video

Add the links in the video 

(1) Clarifying the patient journey - starting the journey of improvement we need to know wehre we are (2) Capturing uniqueness - what's the real added value that AHPs bring and where do we bring that? (3) Creating improvements -supporting the team in making the changes measuring the results and celebrating success
Stage 1: Clarify the journey
globe

This stage helps you and your team to understand the bigger picture, to identify and clarify your journey, and to gather differing perspectives.

Understand the bigger picture 

  1. Identify the Journey:  This step is about agreeing where to focus 
  2. Understand and Map the Journey: This step is about understanding the process
  3. Agree the Journey: This step is about creating the process map of your journey
  4. Getting Feedback: This step is about considering perspectives 

You can download these resources from the links below:

Real stories

Radiography: NHS Education for Scotland  

Delegates attending the NHS Education for Scotland Radiography role development consensus event considered the activities involved in a routine chest x-ray and considered which of the activities required the unique skills from a qualified radiographer or from an advanced practitioner. Delegates also identified which activities could be carried out by other staff such as assistant radiographers, administrative staff or dark room technicians. 

 

Occupational Therapy - Rehabilitation 

The Occupational Therapy department considered their inpatient rehabilitation service pathway. They found that trying to provide service users with a rehabilitation focussed programme of intervention had very practical limitations by the timings of ward activities. Visiting times, medical ward rounds, meal times etc combined to leave only a few hours in the day when the OT programme was likely.  

to be effective but OT input was competing with other input – including from other AHPs. The service user was therefore likely to be bombarded with therapeutic activities and advice in a 2 hour mid-morning time slot. Introducing flexible working hours on a voluntary basis for staff now means that many OT staff work 8am-8pm or 8am-6pm 2 days a week and take a day off in lieu. This change means:  

  • OTs are available at a range of different times.  
  • OTs have been more effective in seeing family members visiting in the evening. 
  • OTs have been able to access service user notes at more convenient times. 
  • OTs have been able to provide training for ward staff at times more appropriate for shifts.  
  • A 30% higher service user input in the same total number of working hours.  

Core assessments like washing and dressing practice can be done at more appropriate times and washing and undressing practice, which is just as valuable, can now be incorporated.   

Further information
links and resources

To find out more as a facilitator/lead, go to the Facilitator/Lead section  

To find out more about learning levels of knowledge, skills and behaviours within the Facilitating Learning Pillar 

Feedback
feedback

We hope you enjoy exploring the site and have found it useful. We welcome your feedback to inform ongoing development of the site.

If you have any comments, ideas or suggestions, please complete the short feedback form or email us directly at postreg.nmahp@nes.scot.nhs.uk