Drive
The Drive pathway is for anyone involved in leading and influencing change across services and organisations (e.g. senior managers, service or programme leads). By developing the content in Embed, this pathway focuses on how AI concepts can be threaded through ways of working to drive change in organisations.
If you aren't sure you understand any of the content, jump back to the Embed pathway and use the resources there to develop your knowledge before carrying on.
The Drive Pathway
Step 1 - AI in Scotland
| Read |
The Scottish AI Alliance have developed the Scottish AI Playbook which aims to provide the resources, guidance and tools needed by Scottish organisations to support their journey to trustworthy, ethical and inclusive AI implementation. The playbook contains useful information on why AI is so important for Scotland’s future, what key policies and legislation you need to be aware of, and what the priorities are for AI in Scotland. Link: The Scottish AI Playbook |
| Question |
The playbook highlights collaboration opportunities as a key element of the Scottish AI roadmap.
|
Step 2 - AI Spheres of Influence
| Question |
| Take a moment to reflect on your organisation’s approach to AI. How is this organised? How are the many different opportunities being managed, along with associated risks and challenges? |
| Read |
This article from CAST proposes the ‘AI Spheres of Influence Diagram’ which highlights the different perspectives and contexts that can be relevant to AI conversations. Link: Perspectives on change |
Step 3 - AI Panel on Health and Care
.png?sv=2018-03-28&sr=b&sig=YBQrg0HAmPcfHc3e7Eh6R3SKyD5RkvR%2BWNjh2IfHcw8%3D&st=2026-08-20T18%3A10%3A57Z&se=2026-08-20T19%3A15%3A57Z&sp=r)
| Read |
Review the summary and recommendations from the People’s AI Panel on Health and Care, which gathered public and stakeholder views on the use of Ambient Voice Technologies (AI scribes) in NHS Scotland. The panel explored opportunities, risks, and ethical boundaries for AI adoption in health and care. Link: People’s AI Panel on Health and Care: Guidance and Pulse Report |
| Question |
Take a moment to answer each of the following questions and reflect how your answers apply to any existing or potential AI systems within your organisation.
|
Step 4 - Building Trust in AI
| Overview |
Artificial intelligence has the potential to improve services and support decision making across health and social care. Successful adoption depends on trust. Staff, patients and organisations need awareness that AI systems are transparent, reliable and used appropriately. |
| Listen |
Listen to the first 8 minutes and 5 seconds of "Tech Life - The Problem with AI" from BBC Sounds. The programme explores how researchers and technology companies are developing new approaches to AI that combine machine learning with symbolic reasoning. This approach, known as neuro-symbolic AI, aims to make AI systems more transparent by helping them explain how decisions are reached, identify uncertainty and provide greater insight into their reasoning. |
Step 5 - Leading Responsible AI Adoption (New)
| Overview |
AI can reduce administrative burden, support decision-making and create more time for care and service improvement. However, it can also change roles and introduce new responsibilities around oversight, validation and accountability. Successful adoption depends on clear governance, workforce involvement and ensuring staff have the skills and confidence to use AI safely and effectively. |
| Read |
Read "Beyond Productivity: AI and NHS Workforce Implications." Although written from an NHS perspective, many of the themes are relevant across health and social care. The report explores how AI is changing roles, skills and ways of working, highlighting the importance of workforce development, governance, professional judgement and leadership in supporting responsible adoption. It also considers how AI can create new responsibilities around oversight, validation and accountability. |
| Task |
Identify one area where AI could support your team or service. Consider:
|
| Action |
| Identify one practical step your organisation could take to prepare staff for responsible AI adoption. |
What next?
You have now completed the Drive pathway.
Pathway Update Notifications
You can access this Pathways Update Notifications Form to register to receive email notifications when pathway content is updated or new resources are added.
Further Resources
Find further resources on artificial intelligence on the Digital and Data Resource Hub.
Feedback
To share any comments or questions you have about the pathway, please use this Feedback Form. You can also let us know if any of the links aren’t working, or the resources aren’t available.
