Drive
The Drive pathway is for anyone involved in leading and influencing change across services and organisations (e.g. senior managers, service or programme leads). By developing the content in Embed, this pathway focuses on how AI concepts can be threaded through ways of working to drive change in organisations.
If you aren't sure you understand any of the content, jump back to the Embed pathway and use the resources there to develop your knowledge before carrying on.
The Drive Pathway
Step 1 - AI in Scotland
| Read |
The Scottish AI Alliance have developed the Scottish AI Playbook which aims to provide the resources, guidance and tools needed by Scottish organisations to support their journey to trustworthy, ethical and inclusive AI implementation. The playbook contains useful information on why AI is so important for Scotland’s future, what key policies and legislation you need to be aware of, and what the priorities are for AI in Scotland. Link: The Scottish AI Playbook |
| Question |
The playbook highlights collaboration opportunities as a key element of the Scottish AI roadmap.
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Step 2 - AI Spheres of Influence
| Question |
| Take a moment to reflect on your organisation’s approach to AI. How is this organised? How are the many different opportunities being managed, along with associated risks and challenges? |
| Read |
This article from CAST proposes the ‘AI Spheres of Influence Diagram’ which highlights the different perspectives and contexts that can be relevant to AI conversations. Link: Perspectives on change |
Step 3 - AI Panel on Health and Care
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| Read |
Review the summary and recommendations from the People’s AI Panel on Health and Care, which gathered public and stakeholder views on the use of Ambient Voice Technologies (AI scribes) in NHS Scotland. The panel explored opportunities, risks, and ethical boundaries for AI adoption in health and care. Link: People’s AI Panel on Health and Care: Guidance and Pulse Report |
| Question |
Take a moment to answer each of the following questions and reflect how your answers apply to any existing or potential AI systems within your organisation.
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Step 4 - Building Trust in AI (New)
| Overview |
Artificial intelligence has the potential to improve services and support decision making across health and social care. Successful adoption depends on trust. Staff, patients and organisations need awareness that AI systems are transparent, reliable and used appropriately. |
| Listen |
Listen to the first 8 minutes and 5 seconds of "Tech Life - The Problem with AI" from BBC Sounds. The programme explores how researchers and technology companies are developing new approaches to AI that combine machine learning with symbolic reasoning. This approach, known as neuro-symbolic AI, aims to make AI systems more transparent by helping them explain how decisions are reached, identify uncertainty and provide greater insight into their reasoning. |
Step 5 - Balancing Risk and Innovation
| Question |
Having looked at the opportunities that AI technologies present in the previous step, it's important that we also consider how these are balanced against the risks of advancing technologies. What general risks of AI technologies are you already aware of? |
| Read |
Have a look at this blog from a Chief Intelligence and Analytics Officer working within the NHS. Although written from a healthcare perspective, the views presented apply equally to health, social care and beyond: Link: Understanding and managing the AI Paradox in Healthcare |
| Reflect |
| In the blog, the author shares a straightforward five-point framework for the successful adoption of AI technologies, striking the right balance between innovation and risk. As you consider each of the five recommendations, take a moment to reflect on how well your organisation currently performs in each of the suggested areas. |
What next?
You have now completed the Drive pathway.
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Further Resources
Find further resources on artificial intelligence on the Digital and Data Resource Hub.
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