The Embed pathway is for anyone who is responsible for managing or supporting others (e.g. supervisors, team leaders, first level managers), or anyone aspiring to develop their knowledge beyond the Explore pathway. This pathway looks at the practical implementation of AI solutions, and the risks and challenges that can come with this.
If you aren't sure you understand any of the content, jump back to the Explore pathway and use the resources there to develop your knowledge before carrying on.
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The Scottish AI Alliance have developed this introductory guide to highlight the opportunities and benefits of AI, as well as the risks and ethical considerations that must be factored in. The guide also looks at the current use of AI across Scotland – pay particular attention to the ‘healthcare’ section. |
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| Your organisation may also have it’s own guidance on how to use AI safely with consideration of risks and ethical factors. Find out what support is available locally and ensure your colleagues are also aware of this. |
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The Scottish AI Register provides information on the AI systems in use or in development within the Scottish public sector. For each AI system on the register, there is a helpful breakdown of the data sets used, how the system works and how human oversight is factored in. Browse the register to find relevant examples to help you understand AI in practice. Link: The Scottish AI Register |
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| Having explored the examples on the register, where do you think there might be opportunities to utilise AI across your work or the services you provide? |
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AI tools can produce useful outputs, but they can also be inaccurate, biased, misleading or inappropriate. As AI is becoming more widely used across health and social care, so all staff not just technical specialists have a responsibility to check and challenge outputs before relying on them. What would the impact of poor-quality AI outputs be on your service, team or organisation? |
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Read the article “How to validate AI output: methods, checklists and tools” from VerifyWise which explains why AI outputs need to be checked and outlines approaches such as human review, consistency checks, safety filters and fact-checking against trusted sources. Link: How to validate AI output: methods, checklists and tools | AI Governance Lexicon | VerifyWise |
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| What steps could you take to make sure AI outputs are accurate, appropriate and safe within your role, team or service? |
| Reflection |
| AI is becoming more visible across workplaces, for example in the automation of routine tasks, improving decision-making, and changing how teams collaborate. What innovative uses of AI tools and/or technologies are emerging within your service or team? |
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Explore how Artificial Intelligence is revolutionising workplace culture, job roles, and expectations in Scotland’s health and care sector by reading the following Digital Health & Care Innovation Centre article: |
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As you have read in the above article, AI and advanced technologies are transforming the ways we, and other sectors, work and thrive. Take a moment to complete the following tasks to explore how AI is supporting and enhancing the tasks we perform in the workplace.
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| Reflection |
Many organisations are beginning to explore how AI could help improve services and reduce administrative workload. Think about the services your team or organisation provides. Are there tasks that are repetitive, time-consuming, or rely heavily on manual processes? |
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Read ‘Reimagining public services - inside Scotland’s AI Challenge’ from Futurescot, which explores how organisations across Scotland are testing AI to improve services, streamline routine tasks and support decision-making across the public sector. Link: Reimagining public services - inside Scotland's AI Challenge | FutureScot |
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Find further resources on artificial intelligence on the Digital and Data Resource Hub.
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