Shape

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The Shape pathway is for anyone responsible for making strategic decisions or leading organisations at a local, regional or national level (e.g. policy-makers, board-level leaders, chief executives, business owners, directors). This pathway encapsulates the insights from Explore, Embed and Drive. It encourages consideration of a strategic approach to AI.

Step 1 - Scotland's AI Strategy
Front cover of Scotland's AI strategy March 2021
Watch and Read 

Scotland’s AI Strategy was published in 2021 and is designed to support the adoption of AI, encourage working together to accelerate AI activity, and set out a clear direction of travel that aligns AI with other strategic initiatives. 

Use the video and strategy links to familiarise yourself with it’s contents.

Link: Scotland's AI Strategy

Question 
  • How does AI feature within the strategic approach and planning in your own organisation? 
  • Are the principles set out within the national strategy reflected at an organisational level?
Step 2 - Implementing AI (NEW)
Listen

This podcast episode features Malte Gerhold, Director of Innovation and Improvement at the Health Foundation, discussing research and policy insights into health technology and AI. He highlights the need to shift focus from funding technology to funding change, the importance of public dialogue on the trade-offs people are willing to make with AI technologies, and the value of a problem-driven approach to AI adoption. Although positioned from a health perspective, the insights Malte shares are relevant to the entire health and social care sector:

Link: AI Implementation Insights from the Health Foundation - With Malte Gerhold

Question

Reflecting on the discussions in the podcast, how can you make sure all areas of your organisation benefit from AI technologies?

 What strategies do you have in place to support this?

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Question 
Malte stressed the importance of having clear and coherent priorities when it comes to implementing AI technologies. How true is this for your organisation? Do you know where the pain points and challenges are that could be addressed using AI technologies?
Step 3 - Strategic AI Conversations
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Read

You may already be having conversations with your colleagues about the use of AI, however the implementation of AI has a number of considerations. 

This LinkedIn article covers the key questions that board members and senior leaders should be discussing in order to navigate the complexities of AI adoption.

Link: Seven Questions Every Board Member Should Ask About AI

Task 
Share these questions with your senior colleagues in an appropriate way to open up and structure conversations about AI.
Step 4 - The Human Element of AI
Read

Some staff may be worried or concerned that AI technologies will replace human professionals. Whilst AI may change the way we do things, it can never replace the person-centred care that our services provide across the health and social care sector. Read this article to find out why.

Link: Why we need to stop talking about “What AI Will Do”

Question 

In the article, Angela stresses the importance of human decision making to shape the AI tools we build and use. 

What needs to be done across your organisation to help staff become confident and able to answer questions from colleagues and users of your organisation about AI? How could you contribute to this?

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Step 5 - Preventing AI Bias
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Read 

AI solutions use data to learn, and it’s therefore essential that the data we feed into AI doesn’t result in unfiar bias. This is particularly vital in health and social care, where bias in AI could undermine the principle of fair healthcare for all. 

Read through Chapter 7 (pages 64-80) of this report for information on how biases can occur, examples of this, and what can be done to ensure AI is bias-free.

Link: Equity in Medical Devices: Independent Review

Question 
  • What other examples of AI bias are you aware of? 
  • How could your organisation reduce bias?
Step 6 - Keeping Up with AI
Read

AI technologies and adoption of them across the health and social care landscape is fast evolving. Implementation of AI solutions to support health and social care systems is happening every day across the world, and it can feel impossible to stay up to date with the newest innovations and latest research. 

Below is a link to a quarterly bulletin designed to help health and social care professionals in Scotland stay up to date. Have a look at the most recent bulletin, choose the sections relevant to you and subscribe to future bulletins if helpful: 

Link: AI and healthcare | The Knowledge Network Scotland

Task

Consider how this bulletin may be helpful for staff across your organisation, particularly those who may have an interest in specific aspects of AI (e.g. AI and Dementia, AI and Mental Health, AI and Nursing). 

Find a way to share the opportunity to subscribe to the bulletin across your organisation. 

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What next?

You have now completed the Shape pathway.

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Pathway Update Notifications

You can access this Pathways Update Notifications Form to register to receive email notifications when pathway content is updated or new resources are added. 

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Further Resources

Find further resources on artificial intelligence on the Digital and Data Resource Hub

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Feedback

To share any comments or questions you have about the pathway, please use this Feedback Form. You can also let us know if any of the links aren’t working, or the resources aren’t available.

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It is recommended that you revisit the pathways regularly to see what has changed and ensure that your knowledge is kept up-to-date.