Digital and Data Capability Framework

Selects appropriate technology to achieve different tasks

Not at Level 1 - I would like to learn about the different devices, systems and apps that are available to me so that I can feel comfortable selecting appropriate technology to achieve the tasks I need to.

The type of device that is most appropriate will depend on how and where you need to use it. This guide covers different types of device and when they are best used: Digital Unite - Types of Computer Devices

The information on this webpage provides useful advice on how to select the right device depending on what you want to do online: Connecting Scotland - How to Choose a Device

You are likely to have access to an email system which you can use to complete communication tasks. This online guide will help you get started and learn how to use email: GCF Global - Introduction to Email 

Microsoft have a range of apps that might be available for you to use at work to complete specific tasks. Explore the following links to find out more about these and what they can be used for:

• Microsoft - Intro to Word
• Microsoft - PowerPoint Quick Start
• Microsoft - Intro to Excel

You may need to use social media or video calling applications to achieve tasks in your role. Learn about these by working through these short online modules. You will need to sign up for a free Barclays Digital Wings account to access these resources: Barclays Digital Wings - App Based Learning

For further resources, visit the Using Technology page of the Digital and Data Resource Hub. 

Selects appropriate technology to achieve different tasks

Level 1 - I know about the different devices, systems and apps that are available to me and feel comfortable to select appropriate technology to achieve the tasks I need to.

These modules will help you identify the most appropriate device for different situations. Please note you'll need to register for a free Barclays Digital Wings account to access this: Barclays Digital Wings - Essentials Learning

To learn more about the functionality of different Microsoft apps in order to select the best technology to achieve your tasks, have a look at these support webpages from Microsoft:

• Microsoft - Word Help & Learning
• Microsoft - PowerPoint Help & Learning
• Microsoft - Excel Help & Learning
• Microsoft - Outlook Help & Learning
• Microsoft - Teams Help & Learning
• Microsoft - Forms Help & Learning

To help you decide when email or instant messaging is most appropriate, read this online article which includes the pros and cons of both communication tools: Spike - Email vs Instant Messaging - What’s the Difference?

This guide provides an overview of different online file storage options. Use this information to help you identify the most appropriate solution for the task you are trying to achieve: Digital Unite - A Guide to Online File Storage

For further resources, visit the Using Technology page of the Digital and Data Resource Hub. 

Selects appropriate technology to achieve different tasks

Level 2 - I am familiar with a range of different devices, systems and apps and I understand some of the risks involved with their use (e.g. biases in artificial intelligence software). I can evaluate their functionality and mitigate risk to determine the most appropriate to achieve a task or desired outcome.

To learn more about a range of different technology solutions (e.g. smart speakers, wearable technology, cloud storage), including their key features and how to use them safely, work through these e-learning modules. Please note you'll need to register for a free Barclays Digital Wings account to access these: Barclays Digital Wings - Device Learning

To find out about the functionality offered by the many different Microsoft apps and how these can be used to achieve different tasks, browse through these Microsoft app support pages. Each app has it's own help and learning area where you'll find 'how to' guidance and handy video demonstrations: Microsoft - Microsoft Products and Apps Support

Consider the tasks you carry out and explore ways that these could be done more efficiently using different devices, systems and apps: OpenLearn - The Right Tool for the Job

Advance your knowledge of new digital technology, including Artificial intelligence, Coding and the Internet of things (IoT) to consider how these might be useful to achieve desired outcomes. These short modules include consideration of the challenges and risks involved. Please note you'll need to register for a free Barclays Digital Wings account to access these: Barclays Digital Wings - Tech Skills Learning

For further resources, visit the Using Technology page of the Digital and Data Resource Hub. 

Selects appropriate technology to achieve different tasks

Level 3 - I have detailed knowledge of different devices, software and apps and I proactively look for new technologies. I have a good understanding of the potential risks of using technology and am able to explain these to other people, supporting them to select technology to meet their needs.

To find out about new functionality across Microsoft apps or to learn about apps you haven't used before, have a look at these Microsoft support pages. Each app has it's own help and learning area where you'll find 'how to' guidance and handy video demonstrations: Microsoft - Microsoft Products and Apps Support

One of the most commonly discussed new technologies is artificial intelligence (AI). To develop your understanding of the risks associated with AI and how it can be used safely in your organisation, have a look at this guidance: Information Commissioner's Office (ICO) - Artificial Intelligence

For further resources, visit the Using Technology page of the Digital and Data Resource Hub.