Uses a wide range of digital devices as required for my role
On this page you'll find links to resources to help you use a wide range of digital devices as required for your role.
Select your current capability level to jump to aligned resources:
When you open the links included on this page, you may be presented with messages about cookies. To find out more about what cookies are and how you can manage them safely, have a look at this guidance: Digital Unite - What is a Cookie?
Not at Level 1
Uses a wide range of digital devices as required for my role
Not at Level 1- I need to develop my knowledge of devices that I can use to get online to do the tasks needed for my role.
These short guides will introduce you to common terminology and use clear images to help you feel more confident about using computers, laptops or mobile devices. Start with '10 Top Tips for Computer Beginners' then work through the others: Digital Unite - Getting Started
This short web page gives clear definitions of the 4 main types of computer devices you are likely to encounter (Smartphones, Tablets, Laptops, and Desktops): Digital Unite - Types of Computer Devices
Learn more about the tools you will use with your computer:
These short online courses will help you get started with your mobile device (smartphone or tablet) by looking at how to navigate around the device, get it connected to a mobile (cellular) network, change useful settings, and some commonly used apps. Choose the correct version for you depending on the type of device you are using:
For further resources, visit the Using Technology page of the Digital and Data Resource Hub.
Level 1
Uses a wide range of digital devices as required for my role
Level 1 - I am happy that I can use devices I am familiar with to get online and do the tasks needed for my role.
This course aims to help you find the right device for your needs, set it up and get it connected online. You'll also learn about features on your device can make accessing technology easier for you. Please note you'll need to register for a free Barclays Digital Wings account to access this: Barclays Digital Wings - Essentials Learning
This useful guidance will take you through steps to consider before you choose a new computer or tablet device. This includes links to device comparisons that look at the differences between PCs and Mac, and purchasing advice from retailers: Digital Unite - How to Choose a Computer or Tablet
Learn about the advantages of using mobile devices (e.g. smartphones, tablets, wearables) in your work and to benefit people who use services. This page includes optional learning badge information and activities: Scottish Social Services Council (SSSC) - Mobile Devices
Memory sticks are widely used to temporarily store computer files. This web page will explain what they are and how to use them. Always make sure you follow your own organisation's policies before using a memory stick with a work-issued computer: Digital Unite - How to Use a Memory Stick
Many devices have features that make them adaptable to suit specific user needs. Use the links below to learn about some of the accessibility features across popular devices:
For further resources, visit the Using Technology page of the Digital and Data Resource Hub.
Level 2
Uses a wide range of digital devices as required for my role
Level 2 - I can use many different devices fluently to achieve a range of tasks and am comfortable exploring new devices that I am unfamiliar with.
To learn more about a range of different devices (e.g. smart speakers, wearable technology, cloud storage) and some of their key features, work through these e-learning modules. Please note you'll need to register for a free Barclays Digital Wings account to access these: Barclays Digital Wings - Device Learning
This comprehensive article tells you how to trade in your old mobile phone for cash, how to recycle old mobile phones that aren't used any more, and how your old mobile phone can help charities. It also provides tips on how to protect your data if you are recycling an old phone: Which? - How to Recycle Your Mobile Phone
For further resources, visit the Using Technology page of the Digital and Data Resource Hub.
Level 3
Uses a wide range of digital devices as required for my role
Level 3 - I am confident using a range of different devices, including new and emerging technology, and can support others with this too.
This webpage has practical advice for health and social care organisations on how to set up and use technologies. Whilst written specifically about digital social care records, the guidance applies to data and devices across the sector: Digitising Social Care - Get Help to Set Up and Use Technology
For further resources, visit the Using Technology page of the Digital and Data Resource Hub.
