Shape
Shape encapsulates the insights from all of the previous pathways; Explore, Embed and Drive. It encourages consideration of how the ideas raised can be used to shape decisions and actions to have significant, positive impact for the sector. This pathway is for everyone, but especially for anyone responsible for making strategic decisions or leading organisations at a local, regional or national level (e.g. policy-makers, board-level leaders, chief executives, business owners, directors).
If you aren't sure you understand any of the content, jump back to the Drive pathway and use the resources there to develop your knowledge before carrying on.
The Shape Pathway
Step 1 - Developing a Digital Mindset
Adopting a digital mindset can be crucial when trying to lead your organisation towards a successful digital future.
| Watch |
To explore what it means to have a digital mindset, watch the short video (44m 18s) included below: |
| Questions |
Having watched the video, has this changed what you think it means to have a digital mindset? Reflect on the key messages to challenge your own digital mindset. Consider your current ways of working, thinking and doing. |
Step 2 - Building a Digital Culture
Demonstrating innovative ways of working, thinking and doing can help to build a thriving digital culture in which your employees feel empowered to embrace technology.
| Questions |
| Reflecting on the digital culture of your own organisation, what do you and other leaders already do to collectively lead your organisation towards a digital future? |
| Task |
Have a look at the questions in this resource which challenge and provoke digital ways of thinking. They have been developed for board-level leaders but can be used by any senior leader: Link: Questions for Boards Use these questions to initiate meaningful conversations with other senior leaders. Try to follow these conversations up with practical actions that will help develop the digital culture of your organisation. |
Step 3 - Strategic Approach to Data
Data is essential for tackling some of the complex challenges that we see across the health and social care sector, however the use of data must be lead effectively across organisations.
| Read |
This online article considers why data is important, how well it is already being used across Scottish public services, what the challenges are and how these can be overcome: |
| Task |
Work through the section of the article on 'What questions should public sector leaders be asking?', carefully considering each of the questions in relation to your organisation. Where you're not sure of an answer or need to find out more, use these questions to have further conversations with your colleagues and plan necessary actions. |
Step 4 - Attitudes Towards Technology
| Question |
| What do you already know about how the digital services your organisation offers are received? Consider levels of uptake and what feedback your organisation has had. |
| Read |
Have a look at these recent survey findings which explore public attitudes towards health technologies and data: Link: How does the public feel about health technologies and data? - The Health Foundation |
| Questions |
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Step 5 - Managing Cyber Risk (NEW)
| Watch |
This blog post from the National Cyber Security Centre (NCSC) contains a short video interview (8m17s) with experts discussing the general threats that organisations face in the evolving cyber landscape: |
| Task |
| The blog post also contains a link to NCSC's Cyber Security Toolkit for Boards. Make a plan to discuss and share the toolkit with appropriate colleagues in order to work through the contents collectively. |
What next?
You have now completed the Shape pathway.
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