Shape

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Shape encapsulates the insights from all of the previous pathways; Explore, Embed and Drive. It encourages consideration of how the ideas raised can be used to shape decisions and actions to have significant, positive impact for the sector. This pathway is for everyone, but especially for anyone responsible for making strategic decisions or leading organisations at a local, regional or national level (e.g. policy-makers, board-level leaders, chief executives, business owners, directors).

If you aren't sure you understand any of the content, jump back to the Drive pathway and use the resources there to develop your knowledge before carrying on.

Step 1 - Developing a Digital Mindset

Adopting a digital mindset can be crucial when trying to lead your organisation towards a successful digital future. 

Watch 
To explore what it means to have a digital mindset, watch the short video (44m 18s) included below:
Questions 

Having watched the video, has this changed what you think it means to have a digital mindset?

Reflect on the key messages to challenge your own digital mindset. Consider your current ways of working, thinking and doing.

Step 2 - Building a Digital Culture

Demonstrating innovative ways of working, thinking and doing can help to build a thriving digital culture in which your employees feel empowered to embrace technology. 

Questions 
Reflecting on the digital culture of your own organisation, what do you and other leaders already do to collectively lead your organisation towards a digital future?
Task

Have a look at the questions in this resource which challenge and provoke digital ways of thinking. They have been developed for board-level leaders but can be used by any senior leader:

Link: Questions for Boards

Use these questions to initiate meaningful conversations with other senior leaders. Try to follow these conversations up with practical actions that will help develop the digital culture of your organisation.

Step 3 - Shaping Successful Digital Transformation
Question
When you think about successful digital transformation, what does it feel and look like in practice across an organisation?
Read

Have a look and read this blog post which sets out key enablers of successful digital transformation. As you read, consider your own approach in comparison to that being suggested:

Link: How healthcare leaders can foster a culture of digital transformation - Blog | Philips

Three people sitting at a table with two of them looking at a laptop
Question 
In the blog post, the author highlights a ‘people first’ strategy as a critical success factor in digital transformation. In what ways does your organisation adopt this approach, and where might there be opportunities to strengthen this further?   
Step 4 - Innovating and Improving
A laptop with a circle of multicoloured light on the keyboard
Read

Deloitte have published ten predictions on what our health and care system could look in 2030. The predictions provide a mostly optimistic and deliberately provocative view of 2030 to help organisations prepare for the changes ahead. Use the link below to have a look at each of the predictions. 

Link: Life Sciences and Healthcare Predictions 2030

Question
What do you think are the biggest innovation opportunities for your organisation over the coming years? How do you expect your organisation to evolve? 
Step 5 - Harnessing Data for Collective Impact (New)
Reflect
Start this step by considering how your organisation currently uses health, social care and social work data to improve services. Where are insights already driving better outcomes for people who access care? Where are the gaps?
Read

Review the Executive Summary of the Sudlow Review. It calls for urgent transformation within the recommendations in how health and social care data is accessed and used, emphasising that the greatest benefits come from linking datasets across sectors.

Link: Executive-Summary-Uniting-the-UKs-Health-Data-1.pdf

Question
To what extent do you agree with the recommendations set out in the report?
Question
The findings in the review suggest that the most powerful insights come from linking different data sources together. What opportunities are there to work collaboratively with partner organisations across the sector to enhance the use of data? What steps can you take to enable these opportunities?
The front page of The Scottish Approach to Service Design document
What next?

You have now completed the Shape pathway.

 

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Pathway Update Notifications

You can access this Pathways Update Notifications Form to register to receive email notifications when pathway content is updated or new resources are added. 

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Feedback

Use this Feedback Form to share any comments or questions you have about the pathway. You can also use this form if you spot that any of the links aren’t working, or the resources aren’t available.

 

 

It is recommended that you revisit the pathways regularly to see what has changed and ensure that your knowledge is kept up-to-date.