Previous Shape Resources
On this page you'll find resources that have previously been included in the Shape Pathway.
March 2025 - Strategic Approach to Data
Data is essential for tackling some of the complex challenges that we see across the health and social care sector, however the use of data must be lead effectively across organisations.
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This online article considers why data is important, how well it is already being used across Scottish public services, what the challenges are and how these can be overcome: |
| Task |
Work through the section of the article on 'What questions should public sector leaders be asking?', carefully considering each of the questions in relation to your organisation. Where you're not sure of an answer or need to find out more, use these questions to have further conversations with your colleagues and plan necessary actions. |
February 2025 - Innovating and Improving
| Question |
What do you know about the use of artificial intelligence in your organisation? Is it already being used and how do people feel about it? |
| Read |
Scotland's AI Strategy sets out a clear vision and practical plan for Scotland to become a leader in the development and use of trustworthy, ethical and inclusive AI. Read through the strategy, paying particular attention to any examples of AI that may be relevant to your own service or organisation: Link: Scotland's AI Strategy |
| Question |
| Where are the opportunities across your own organisation to explore the use of AI? Consider how you're sharing any success with peers across your sector, or learning from the success of others when it comes to AI technologies. |
January 2025 - Shaping Digitally Inclusive Services
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Scotland’s Digital Inclusion Charter has been created to support, guide and recognise best practice in digital inclusion work in Scotland. The charter is run by the Scottish Council for Voluntary Organisations (SCVO) with support from the Scottish Government, and builds on the success of the previous SCVO Digital Participation Charter. Read through each of the charter pledges carefully, paying particular attention to the 'what does good look like?' recommendations for each one: |
| Task |
Review each of the pledges in relation to your own organisation, considering how current strategies, processes and practices support the commitments set out. Note anything more your organisation could be doing to deliver the pledges and plan any necessary actions to take this forward. |
December 2024 - A Good Digital Strategy
A good digital strategy can help to clarify your digital priorities and inspire your staff to transform services.
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In this article, one senior leader reflects on her experience of developing a digital strategy. Although written from the perspective of an NHS England Director, the advice included is helpful for any type of organisation: |
| Task |
Think about how your own organisation's digital priorities are communicated to your workforce. In the article, Gill stresses the importance of considering strategic direction from the point of view of a staff member.
Does your organisation have a digital strategy?
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November 2024 - Innovating and Improving
| Question |
What do you think are the biggest opportunities to innovate and improve within your own organisation and across your sector? |
| Listen & Questions |
You might be hearing lots about the use of artificial intelligence (AI) to transform ways of working. How much do you know about AI already, and how do you feel about it's use in health and social care? This BBC Sounds podcast (28m 34s) explores examples of how AI can be used to support independence in later life (you may be required to create/use a free BBC Sounds account to listen): Link: The Artificial Human: Can AI look after me in old age?
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| Task |
For the innovative opportunities you identified at the start of this step, think about what you can do to progress these. Is further research required? Do you need to engage colleagues? Can you start to plan practical actions? |
October 2024 - Shaping Digitally Inclusive Services
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Audit Scotland have looked at how well the public sector in Scotland are tackling digital exclusion and what more could be done. Read through their findings in this report: |
| Task |
As part of this report, Audit Scotland have produced a set of questions which aim to help public bodies, their board members, and elected members scrutinise the progress they are making and plan improvements that can help develop inclusive digital services. Work through the template and answer the questions: Link: Supplement 1. Enabling digital inclusion Where you have noted that you have further questions, what practical steps can you take to follow these up? |
