Communication

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A selection of learning resources to help you communicate safely and effectively online. Areas of learning include how to utilise video calling software, managing social media and how to use email accounts.

Choose a topic area or browse general resources on this page:

 

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Less than 1 hour
Bank of Scotland Academy

Using online communication tools effectively

Format: eLearning

Duration: 12 minutes

Audience: Beginners

Account creation/sign in required: No

Description: Understand how to use online communication tools, social media and how to present yourself online.

User rating: 5/5 (based on 2 reviews)


 

Open University

Communicating Online

Format: eLearning

Duration: 45 minutes

Audience: Beginners

Account creation/sign in required: No

Description: eLearning to support appropriate and effective online interactions with additional guidance on how to write for different online spaces.

User rating: 3/5 (based on 1 review)


 

M365 Skills Hub

Microsoft Teams

Format: Webpages and Videos

Duration: Various

Audience: Beginner to Advanced in NHS Scotland and participating local authorities/health and social care partnerships

Account creation/sign in required: Yes (NHS Scotland M365 account)

Description: A collection of guidance and videos to introduce you to Microsoft Teams. Explore how to use Teams to chat, share files, collaborate in channels, schedule and participate in meetings, utilise breakout rooms and schedule webinars, town halls or live events.

User rating: This resource hasn’t been reviewed yet. Evaluate it here once you have worked through the content.


 

M365 Skills Hub

Microsoft Whiteboard

Format: Webpages and Videos

Duration: Various

Audience: Beginner to Intermediate in NHS Scotland and participating local authorities/health and social care partnerships

Account creation/sign in required: Yes (NHS Scotland M365 account)

Description: A collection of guidance and videos to introduce you to Microsoft Whiteboard. Find out how to create a new whiteboard and insert a template, as well as exploring available features.

User rating: This resource hasn’t been reviewed yet. Evaluate it here once you have worked through the content.


 

M365 Skills Hub

Microsoft Viva Engage

Format: Webpages and Videos

Duration: Various

Audience: Beginner to Intermediate in NHS Scotland and participating local authorities/health and social care partnerships

Account creation/sign in required: Yes (NHS Scotland M365 account)

Description: A collection of guidance and videos to introduce you to Microsoft Viva Engage. Discover what Viva Engage is, how to create a profile, start conversations and manage communities.

User rating: This resource hasn’t been reviewed yet. Evaluate it here once you have worked through the content.


 

Skills for Care

Communicating through Technology

Format: eLearning

Duration: 25 minutes

Audience: Beginners in Adult Social Care

Account creation/sign in required: Yes (Skills for Care account)

Description: eLearning to help you understand the different ways people communicate through technology. Learn how to use communication technology safely, securely and appropriately and how to support people to use technology to stay connected to family, friends and their community.

User rating: This resource hasn’t been reviewed yet. Evaluate it here once you have worked through the content.

More than 1 hour
Learn My Way

Staying in touch

Format: eLearning

Duration: 1 hour 30 minutes

Audience: Beginners

Account creation/sign in required: Yes

Description: Learning to support with the various aspects of staying in touch via online means, including guidance on video calling, social media and connecting with others online.

User rating: This resource hasn’t been reviewed yet. Evaluate it here once you have worked through the content.


 

RCN

Communication, collaboration and participation

Format: Webpage

Duration: Unknown

Audience: Beginners in Nursing

Account creation/sign in required: Yes (RCN Membership)

Description: Learn about what digital identity means and how good communication, collaboration and participation are key to working effectively in digital environments.

User rating: This resource hasn’t been reviewed yet. Evaluate it here once you have worked through the content.

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