Cohort 17 - Introducing Virtual Services to Hospice Patients and Families - Heather Hardie

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The Digital Leadership Programme has been fundamental to this project. The aim is to provide a suite of digital services to inform and support the population of Ayrshire with their palliative care needs. Achievements so far • Increased referral rate by introducing self-referral • Information and peer support through Facebook • Professional assessment via Near Me • Exercise and peer support sessions via zoom All regions of Ayrshire and all 5 quintiles from SIMD are reached. Patients who would not attend face-to-face due to symptom burden have also been able to access the online service.

Publisher: NHS Education for Scotland (NES)

Type: Document

Audience: General audience