Successful improvement and innovation starts with people and relationships. Listening, learning, and connecting play a big part in our ability to generate ideas and put them into practice. We especially need to engage in new and different ways with the people who use our services.
Improvers and Innovators Animation
Watch the animation below for an overview of Improvers and Innovators.
Links to Helpful Tools and Resources
The NES Quality Improvement Zone supports staff at all levels to develop the skills to improve their services. The QI zone has tools, resources, eLearning and learning programmes to develop the knowledge to improve and innovate Scottish public service.