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Person-centred care zone

Little Things Make a Big Difference

Care Experience Improvement Model

The Care Experience Improvement Model (CEIM) is a simple framework that supports health and social care teams to make improvements that are directly related to feedback in a person-centred way. To access the online learning module click here https://learn.nes.nhs.scot/61291/person-centred-care-zone/care-experience-improvement-module-ceim

Published: 29/04/2021

Type: Web link

Audience: General audience

CC license: Attribution, non-commercial, no derivatives Creative Commons License

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