This site contains information and resources relating to Value based reflective practice (VBRP), Community chaplaincy listening (CCL), Pastoral supervision, Patient reported outcome measures (PROMS) and significant events. Learning resources to support care experience, spiritual care, healthcare chaplaincy, openness and learning, feedback and complaints, duty of candour, personal outcomes approaches, carers, person-centred care, patients rights, valuing feedback, patient and staff stories, communication.
This zone has been designed to act as a gateway for all health and care staff to access resources which support person-centred care. The zone has resources which covers areas such as care experience, quality improvement, spiritual care, personal outcomes, carers and openness and learning. These resources will support staff to improve their knowledge and skills as well as support their continous personal and professional development.