
You will find resources here that will help you to understand and develop your knowledge and skills for effective organisational development, in support of achieving best outcomes for those you support or lead through OD approaches as an effective Change Agent.
You are invited to explore these resources in any order and at your own pace. The resources can be used in several ways:
The resources have been organised into two sections below titled Knowledge Resources and Skills Resources.
Below you will find a list of the Knowledge topics for Aspiring Change Agents. Each of the links will take you directly to the additional information and resources for the selected topic on the Knowledge page shown in the menu on the left hand side.
Contracting for change - process for working with stakeholders to identify the goals, scope and commitment to change
OD diagnostic approaches - ways of assessing current state and identifying problems to be solved. Example range of tools, when and how they may be used.
Organisational culture - the values, behaviours and experiences of an organisation which influence the way an organisation operates.
Cross-cultural Dynamics - the facets of a culture in two or more different or differing areas which include traditions, language, relationships, beliefs.
Essentials of management and leadership - the essential skills, knowledge and behaviours required of managers and leaders in organisations. (e.g. managing performance, communication etc).
Team development processes - development processes which help a team work more collaboratively and effectively.
Evaluation and impact assessment - the planned measurement and assessment of the work undertaken to see whether it has delivered it’s objectives.
Below you will find a list of the Skills topics for Aspiring Change Agents. Each of the links will take you directly to the additional information and resources for the selected topic on the Skills page shown in the menu on the left hand side.
Effective facilitation of groups - the process and approach to guiding groups in meetings, planning, learning, and to help them function more effectively.
Ability to ask questions - awareness of an ability to use a range of powerful questions which help shift thinking and support group and individual change.
Reflect on your practice - the ability to reflect on one’s own actions to engage in a process of continuous learning.
Review and evaluate work - the process to measure the impact of work undertaken and use appropriate evaluation methods
Identify the need for learning or development interventions - methods to identify and diagnose the need for appropriate development interventions.
Provide feedback using effective OD Processes - a process to help people learn more about themselves and the situations they operate in. A range of tools and models can be utilised to do this.