Finding and using knowledge

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This session covers what health literacy is and why it is important.  It includes some tools and techniques to improve communication when talking about health.  It also explores the impact of health misinformation and various approaches to challenging this.

Links

• Walton, Geoff, et al (eds) Introduction to Healthcare Knowledge and Library Services. London: Facet Publishing, 2024.
• Health Literacy pages on Turas Learn
• It’s o.k. to ask
• Literacy and Numeracy - Community Learning and Development (CLD) - Statistics Brief - gov.scot
• NICE Shared decision making guidance
• Population health hub
• National Standards for Community Engagement
• When information misleads on Turas Learn
• Artificial Intelligence guide on The Knowledge Network
• AI literacy page on Turas Learn
• Patient Information Forum The Impact of misinformation [8th August 2026]
• Fact checking articles:
  • Health in NI: Are local MS rates some of the highest in the world?
  • Stokel-Walker C. Scientists invented a fake disease. AI told people it was real. Nature. 2026 Apr;652(8110):559-561. doi: 10.1038/d41586-026-01100-y . PMID: 41946958.
  • Melanoma is not the ‘most common cancer globally’
  • Can vitamin A ‘prevent and treat’ measles?

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This session explores how Values Based Reflective Practice (VBRP®) can support your conversations with service users, clients, patients, and community members, transforming them from information sharing to true empowerment.

Links

VBRP® and health literacy Sway

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This session explores the dual role of health literacy as both a social determinant of health and a key enabler of health equity. Lower levels of health literacy disproportionately affect some population groups, including those experiencing socioeconomic disadvantage, contributing to poorer health outcomes and widening inequalities. The session also examines the potential of health literacy as a goal in its own right: empowering people with the knowledge, confidence and skills to make informed decisions about their health and wellbeing, while supporting health and social care services to become more accessible, acceptable and easier to navigate.

Links

Population health hub on Turas Learn

This short session looks at digital Inclusion in health and social care services around the world.  It considers AI’s impact on digital literacy knowledge, skills, and capabilities, with a focus on equity and implications for the health and social care workforce, the public and patients.

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This session focuses on digital inclusion across health and social care, touching upon the MyCare app as an example.

Links

• Human Rights Principles for Digital Health and Care (2025) - Health and Social Care Alliance Scotland
• From Pillars to Practice - Digital Pillars Paper
• Practice guide for digital inclusion
• Supporting others with digital - Digital and data resource hub, Turas Learn

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This talk covers misinformation and disinformation, defining them and explaining how to combat them with trusted information.

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This session provides an introduction to the digital library for health and care staff in Scotland.  Covers key resources on The Knowledge Network, including finding journals, articles and eBooks, using evidence summaries, and accessing trusted health information to share with patients.

Links

• The Knowledge Network
  • Library search
  • Evidence summaries
  • Databases
  • Library resources
  • Research menu