Cohort 26 - Building a Knowledge Base for the Scheduled Care service - Jamie Henderson

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NHS Education for Scotland (NES)

The primary goal was to build a comprehensive Knowledge Base using SharePoint featuring: National Directory: Contact information and local exception agreements for every hospital site in Scotland. Regional Specifics: Dedicated sections for each Scottish Ambulance Service area. The Digital 'Bible': A fully digitized, searchable version of the 200-page Scheduled Care Guidelines. Success Metrics: Engagement: Achieve 80% adoption by the National Team by the end of 2025. Sustainability: Eliminate the need to print nearly 100 copies of the 200-page guidelines, saving approximately 20,000 sheets of paper with each update.

Published: 13/03/2026

Publisher: NHS Education for Scotland (NES)

Type: Document

Audience: General audience