In this joint US, Canadian and NES study, co-led by Prof Paul Bowie, the research team adapted the original NHS Education for Scotland (STEW) cards using consensus-building methods with front-line staff and safety leaders in a US healthcare organisation. Each card was examined for relevance, applicability, language and aesthetics (colour, style, visual cues and size).
The adapted STEW cards provide an easy-to-use guide to help users understand the healthcare system being studied, learn from problems encountered and understand the everyday work involved in providing excellent care. The cards offer a practical ‘systems approach’ for use within highly complex healthcare systems.
Preliminary adaptation of the systems thinking for everyday work cue card set in a US healthcare system: a pragmatic and participatory co-design approach
