Materials for this event hosted by NES Knowledge Services 7th-9th October 2025.
A series introducing health literacy - the ability to find, review and choose the best information for your needs.
Only the final session was recorded. Slides for all sessions can be accessed below along with supporting links.
Find upcoming training opportunities on The Knowledge Network.
Or subscribe to our monthly Knowledge Nuggets newsletter.
This introductory session covers what healthy literacy is, its connections with other literacies and why it matters. It also cover tools and techniques to improve communication with patients.
The team behind The Knowledge Network cover the range of trustworthy resources available to support your practice – includes information to share with patients.
This session explains what these terms mean and how they can impact you and your work. Covering key questions to ask when you find information - be it from printed materials, the internet, AI tools, social media or spoken words. Discover where to find help and further resources on this.
Links for Activity:
Fact checking sites:
An opportunity to share health literacy stories. What worked well when communicating health information, and what could have gone better? Workshop your experiences with colleagues and tap into the collective expertise to decide on what steps you can take going forward.
In this final session we were delighted to have 3 speakers talk about different aspects of health literacy in practice.
Health literacy in NHS Lanarkshire Carol Hallesy, evidence manager, NHS Lanarkshire
How the Knowledge Services team is supporting NHS Lanarkshire to become a health literate organisation.
Health literacy and health inequalities Cristina Fernandez-Garcia, specialist lead (health inequalities), NHS Education for Scotland
This session explored the dual role of health literacy as both a social determinant of health – with lower health literacy disproportionately affecting socioeconomically disadvantaged groups – and a powerful tool to reduce health inequalities by increasing people’s resilience and sense of coherence, enabling them to make informed choices and mitigate the harmful effects of social and commercial determinants of health
Value based reflective practice (VBRP®) and health literacy Linda Dunbar, practice educator, NHS Education for Scotland
This session explored how Values Based Reflective Practice (VBRP®) can support conversations with service users, clients, patients, and community members, transforming them from information sharing to true empowerment.