“All improvement requires change but not every change results in improvement“
The outcomes that teams achieve are a result of how their systems work including how they help people to do the right thing. To get different, improved outcomes we need to identify and develop specific ways to change the system. These ideas should then be tested to find out what works.
Process Mapping – Used to outline the sequential steps in a process.
Cause and Effect Analysis – Used to explore and record likely causes of problems
The Improvement Guide, 2009, Langley et al
You will need to identify change ideas that the team believe will have an impact on your secondary drivers and therefore on your aim. Click here to see the Develop Aim and Change Theory QI Zone page. Change ideas are the things you can...
How to identify and develop specific change ideas
Testing Change Ideas