Topics and tools for help in identifying specific changes to how things are currently done and developing and undertaking strategies for testing those in a range of conditions.
Why Testing Changes is important
All improvement requires change but not every change results in improvement.
The outcomes that teams achieve are a result of how their systems work including how they help people to do the right thing. To get different, improved outcomes we need to identify and develop specific ways to change the system. These ideas should then be tested to find out what works.
Watch the animation below for an overview of Testing Changes.
Process Mapping – Used to outline the sequential steps in a process.
Cause and Effect Analysis – Used to explore and record likely causes of problems
IHI Change concepts for Improvement
IHI Convergent and Divergent Thinking Whiteboard Part 1 (Creative Thinking)
IHI Convergent and Divergent Thinking Whiteboard Part 2 (Creative Thinking)
The Improvement Guide, 2009, Langley et al
Content Updated August 2021
You will need to identify change ideas that the team believe will have an impact on your secondary drivers and therefore on your aim. Click here to see the Develop Aim and Change Theory QI Zone page. Change ideas are the things you can...
How to identify and develop specific change ideas
Testing Change Ideas