Advice, guidance and support
Throughout your journey into adult social care, you may require advice and support along the way.
Below you will find points of contact and support to help you make it through.
All the Help you need
"Surround yourself with people who support you. Find champions"
Sarah Gavron
NHS Education for Scotland - International Recruitment Advice and guidance
For more advice, support and guidance for all aspect of your new candidate journey, we can help you along and point you in the right direction.
You can contact the team direct by emailing nes,cwssocial@nhs.scot
Our team are on hand to answer your questions, send you guides and advice, signpost you to other support networks and help your transition into your job and community easier.
Scotland's Migration Service
Scotland’s Migration Service, funded by Scottish Government, provides information and advice to employers seeking to hire or retain international workers. This includes free one-to-one appointments with a qualified immigration lawyer. Please see Scotland's Migration Service for Employers and Investors | Scotland.org. International workers can also access information and advice from the service at Move to Scotland | Scotland.org.
Note that the service operates across two separate websites. Information for employers is available at https://migrationservice.scotland.org. Information for migrants is on www.scotland.org/move-to-scotland.
Sponsor Matching
You could approach a sponsor-matching agency, some of whom specialise in helping displaced workers find a new sponsor. You can search online to find one, or approach one of those listed below, but please be aware that we are not recommending or endorsing their activities, you need to be confident that what they are offering meets your own, personal requirements.
Osborne & Allan specialise in international recruitment within the health and social care sector, supporting candidates who have been displaced and find themselves in a difficult situation to gain employment with a reputable UK employer with no costs to the candidate. They can be contacted by email at emma@osborneallan.co.uk or hello@osborneallan.co.uk
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Lifted Talent is a free service that helps displaced international care workers find new jobs in the UK.We connect you with employers who are ready to sponsor and support international care workers. We also take care of the hard parts — the paperwork, the compliance, and the admin — to make the process faster and stress-free for both you and the employer. We’re here to help you start your next chapter.
To get started, just visit our website, download the Lifted Talent app, and complete your profile. We’ll use that to match you with the best job opportunities — and help you show your strengths to employers. We only work with ethical, trusted care companies, and we never charge any fees to care workers. In fact, we won’t work with any organisation that does. We’ve been officially commissioned by government bodies to support international care workers, and we used to be care providers ourselves, so we understand your journey. We’re here to guide you every step of the way.
At Borderless they believe in a world where borders are no longer barriers. Their technology platform streamlines every stage of immigration, sponsorship and compliance for UK employers and international care workers: from sponsor-licence applications and candidate vetting to one-click visa processing and ongoing audit-ready record-keeping, all supported by their in-house immigration specialists.
To meet the urgent needs of care staff whose original sponsors can no longer employ them, they have created a dedicated Displaced-Worker Pool. This live database instantly pairs pre-verified migrant care workers already in the UK with ethical providers that have open vacancies, allowing both sides to connect within hours and complete the entire recruitment process in days.
Interested workers can register for free, and employers can explore the pool at Borderless Website or email will@getborderless.co.uk to see how Borderless can keep your workforce and their futures secure.
Trade Union Support
There are other sources of advice and support, such as:
Trade union support
If you are a member of a trade union, then they may be able to offer support.
Many care workers are members of UNISON, who do offer advice and support to migrant workers, but if you are a member of a different union then they may also be able to provide assistance.
Most unions will also provide free legal advice to their members, so if you are a union member it would definitely be worth approaching your union representative.
Police Scotland
If you are feeling unsafe, or at risk, then you can contact Police Scotland, who have a dedicated team dealing with issues of modern slavery and human trafficking. If you feel you have been trafficked, or you are being exploited, please report this to Police Scotland on 101. In an emergency always dial 999.
You can also use the Police Scotland online Contact Form, or contact Crimestoppers on 0800 555 111. Your call will be treated in confidence. You can also report via the Modern Slavery helpline on 08000 121 700 or on the Modern Slavery helpline website.
Anti-slavery
Unseen (Anti-slavery Charity)
Unseen is a UK charity with its head office in Bristol. They provide safe houses and support in the community for survivors of trafficking and modern slavery. They also run the UK Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities and statutory agencies to stamp out slavery for good.
Unseen has many resources, in many languages, that can be downloaded from their website at https://www.unseenuk.org/
Unseen has also created an app, available in Apple and Android formats, that has information in 27 languages and provides lots of great advice concerning identifying and reporting modern slavery. https://www.unseenuk.org/about-modern-slavery/download-the-app/
The UK Modern Slavery & Exploitation Helpline is provided by Unseen on 08000 121 700.
Just Good Work app
Just Good Work is a free interactive mobile app, giving job-seekers and workers critical information and advice for everything needed on the journey to work, from recruitment, to employment and life in a new destination, to moving on or returning home.
Free and anonymous, easy to view critical information, simple and clear to understand and open to your input and feedback.
Fifty Eight develop and manage the Just Good Work platform, working closely with partners around the world. Fifty Eight partners with companies, charities and other organisations to address the challenges of modern slavery and improve working conditions in global supply chains. They reinvest profits into projects that are tackling the root causes of modern slavery.
Go to Just Good Work to download the app and find out more.
Other organisations
Other organisations that may be able to offer support and guidance are Citizens Advice Scotland or Scotland’s Migration Service.