Helpdesk
Please see the education and training resources, FAQ, and technical troubleshooting pages.
If you are an existing user of Consultant Connect and are experiencing login issues after the single sign-on update, please check if your NHS email differs from the email you previously used to log in to Consultant Connect.
If that is the case, please email: hello@consultantconnect.org.uk with your name, role, place of work, your previous email and current email.
If you are an existing user of Consultant Connect and are experiencing issues tagging your photos, please check to see if you have updated your mobile application to the most recent version. Guidance to do this can be found here.
For other login / access related issues contact your local IT Service Desk as detailed below:
| Heath Board | Contact Details |
| NHS Dumfries and Galloway | DG.ithelpdesk@nhs.scot |
| NHS Fife | https://nhsses.service-now.com/sp |
| NHS Forth Valley | Log request via NHS FV ICT Portal |
| NHS Greater Glasgow and Clyde | dcs-nhs2@wavenet.co.uk |
| NHS Highland | Call NHSH eHealth Service desk - 01463 704999 or Use the eHealth Single Point of Contact on the Intranet - eHealth SPoC: eHealth Single Point of Contact |
| NHS Lothian | Log request via NHS Lothian Primary Care IT Support |
For any other query, contact us at: aniadigitalsupport@nhs.scot
We will be able to assist you more timely if you could please include:
Please copy the above list and fill it out in your email.