Guidance to help design effective & usable work procedures for health & social care teams

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NHS Education for Scotland (NES)

The purpose of this document is to provide health and social care teams with much-needed advice and guidance on the human-centred design of work procedures such as written instructions, checklists or flow charts during this period of “crisis management” in response to COVID-19 and to support the design and re-design of care services and new ways of working.

Publisher: NHS Education for Scotland (NES)

Type: Document

Audience: General audience