National Centre for Remote and Rural Health and Care: Information Hub

Two new eLearning resources are available to learn more about Near Me video calls.  

Near Me is a web-based system that helps public sector providers offer video call access to their services. It is provided to public service organisations free of charge. You can access the modules below:

 Module 1: New to Near Me Video Calls? (link)

This module is designed for people who are new to using Near Me or who require a refresher.

The module covers: why, where, and when to use Near Me. It also introduces the concept of ‘Digital Rapport’. 

The aim of this module is to equip service providers and students with the capability to carry out a Near Me consultation with confidence as appropriate within your service or placement.

 Module 2: Near Me: Video Consultation Skills (link)

This module is designed for providers who are familiar with using Near Me and now want to learn more.

The module covers communication and preparation skills and gives hints and tips on digital warmth and rapport.

The aim of this module is to leave you aware of, and confident in applying, the different skills required for video consulting, compared to in-person or telephone.

For more information on the provision of further training and support for staff to enable them to increase their Digital literacy and confidence for using Near Me, guidance and practice education resources can be found on the Near Me video consulting learning site found at Near Me video consulting | Turas | Learn (nhs.scot).

 If you have any questions, please contact the Digitally Enabled Workforce team in NES by email at nes.dew@nhs.scot