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Communication is at the heart of safe, effective and person-centred care. The resources in this section will help you develop skills and knowledge to improve your own communication and develop systems to improve communication in your services and workplaces. 

  • This page includes five short modules at an introductory level, that are highly accessible to people without any previous specialised knowledge of communication disability, or of communication aids (IPAACKS level 0-1).  The modules can be viewed...

  • Aimed at health, education, social work and voluntary sector staff who want to understand how to improve communication and services for people with communication support needs, this resource features clips of people with communication support needs.